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Galleria BMW

D'iberville, MS

4.9
1,021 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,021 reviews

October 03, 2023

The BEST EXPERIENCE I EVER HAD BUYING A CAR AND THE CONVERSATION THAT WAS GIVEN WHILE DOING PAPERWORK WAS THE BEST THANK U BMW ILL NEVER BUY ANOTHER CAR FROM ANY WHERE ELSE More

by Wristgangbarber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bowens
Oct 06, 2023 -

Galleria BMW responded

We love to hear it! Don't forget we are always here! Please never hesitate to reach out if there are any other ways we can assist you!

October 02, 2023

I cannot thank Dawn and Galleria BMW enough for making this car buying experience outstanding! We will forever be a part of the Galleria family and can’t wait to purchase another Ultimate Driving Machine More

by Triston Ladner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Galleria BMW responded

Triston, we are so happy to hear you had a great experience with us! Thanks so much for being a loyal customer & congratulations on your new car! We are honored that you chose us here at Galleria BMW.

September 29, 2023

Amazing service! The team goes above and beyond to ensure you get exactly what you need! More

by jana229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Galleria BMW responded

Thank you so much!! We could not be happier to hear that you received amazing service and got exactly what you needed! If there is anything we can assist you with in the future, please do not hesitate to reach out.

Oct 03, 2023 -

Galleria BMW responded

Here at Galleria BMW we strive for a seamless experience for every customer that walks through our door. We are so happy to hear you had a great experience with us! Thanks so much for the 5 stars!

September 28, 2023

We had a great experience. Our personal advisor Dawn was very friendly, courteous and professional. The staff and the pleasant environment made us feel welcome, there was no ga More

by Ed
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Light
Sep 29, 2023 -

Galleria BMW responded

Ed, we are over joyed to hear that you had a great experience with Dan, and the rest of our dealership! We really enjoyed getting to work with you and help you during your car purchasing journey! Thank you so much for your business and trust. We hope to work with you again in the future!

Sep 30, 2023 -

Ed responded

In your response to my review, you mention our experience with Dan, however our personal advisor was Dawn not Dan as you stated. Please make the necessary correction. Also we had a great experience with Cody, ( Finance Mgr) He was very professional and knowledgeable, explaining each document and answering our questions.

September 28, 2023

I worked with Sonya West on the purchase of a certified pre-owned BMW 440i convertible. This was hands down the best experience I have ever had with a car dealership, whether searching for new or pre-owned More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Galleria BMW responded

Tim, we are so happy to hear that Sonnier was able to provide you with hands-down the best experience that you have ever had at a car dealership! Thank you so much for choosing to put your trust in our dealership. We really appreciate your business! If there's ever anything that we can do to assist you in the future, please do not hesitate to reach out!!

September 27, 2023

My wife and I had pleasant experience at the dealership. Our salesman, Shane Dusang was smart, knowledgeable, and very professional. I would definitely buy another vehicle here. More

by Keith finch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Galleria BMW responded

Keith, thank you very much for your kind words and five stars! We are over joyed to hear that you and your wife had such a wonderful experience at our dealership, with the help of Shane of course! We look forward to working with you again in the future. If there's anything that we can do to assist you, please do not hesitate to reach out!

September 26, 2023

The car buying experience can be stressful, but not at Galleria BMW. Avery Cooper helped us buy our car and i couldn’t have been more pleased with the whole process, from showing us the cars to walking us More

by paultatum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avery Cooper
Sep 29, 2023 -

Galleria BMW responded

Paul, thank you so much for sharing your experience! We could not be happier to hear that we were able to provide you with a car buying experience that was not stressful, but was rather enjoyable! We are so happy to have you as part of the Galleria BMW family, and hope to work with you again in the future!

September 26, 2023

Avery was very helpful but preparation prior to arrival was miscommunicated. The incorrect car was prepared thus making the process take over two hours although we had given a three days notice of our arr More

by E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bowers, Avery Cooper
Sep 29, 2023 -

Galleria BMW responded

Please accept our apologies, as we mishandled the situation. We truly always strive to provide our customers with a seamless experience, and we are happy to hear that we were still able to provide an overall good experience. We appreciate your feedback and kind words, and hope to be able to make this up to you in the future. Thank you!

September 26, 2023

Galleria BMW customer service is top notch. Amy Lancaster is the best Senior Client Advisor anywhere. She knows her stuff and is so personable. She made our car buying experience flawless. Cody More

by akademic12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Bowman
Sep 29, 2023 -

Galleria BMW responded

Thank you so much for sharing such kind words about our dealership and staff! We could not be happier to hear that you received top-notch customer service and had a seamless car buying experience with us. We truly appreciate your repeated business, and hope to continue to work with you in the future. If there's anything that we can do to assist you, please do not hesitate to reach out!

September 26, 2023

The buying experience was outstanding! ! Amy did a great job getting us the vehicle that we wanted. We have been using Galleria to service our BMW’s for years and love it there! Billy in t More

by bartposey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Galleria BMW responded

What a beautiful picture! We are so happy to hear that you had such a wonderful experience with Amy, Billy, and our dealership, and that we were able to find you the perfect car! We know you will continue to love it. Please do not hesitate to reach out if there's anything that we can do to assist you in the future. We really appreciate your business and trust!

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