Galleria BMW

Thank you for taking the time to listen to my review. My wife and I brought the vehicle in for a leak. Billy and his team had us an answer and a loaner vehicle within 30 min. Billy was knowledgeable a My wife and I brought the vehicle in for a leak. Billy and his team had us an answer and a loaner vehicle within 30 min. Billy was knowledgeable and he presented the problem so we could understand. He made sure we were clear on the repair and he also reassured us that it will be covered under our warranty. The repair job was completed and our vehicle was returned to us within 2 days. We will be returning to this dealership for our next vehicle. Thank you for your professionalism and polite staff. More

Dawn made my new car buying experience … dare I say, easy! Thank you so much. easy! Thank you so much. More

What an experience! End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail End to end, I’ve never had a less than perfect experience with any person or department at this dealership. Professionalism and attention to detail at every level. I’m a repeat customer and will be back. Driving the third BMW I’ve purchased from Sonja. This girl knows these cars inside and out. More

I was pleasantly surprised at how friendly everyone is, especially Dawn. She possesses the ability to relate with customers in a professional and friendly manner. especially Dawn. She possesses the ability to relate with customers in a professional and friendly manner. More

Galleria Bmw as well as my sales representative, Shane just made my car leasing experience out of this world. I recommend anyone who’s looking to buy or lease a car to check out Galleria Bmw they made my just made my car leasing experience out of this world. I recommend anyone who’s looking to buy or lease a car to check out Galleria Bmw they made my experience such a joy. They were efficient , kind and trustworthy I couldn’t have gotten a better deal anywhere else. More

Everyone was knowledgeable and courteous. Made It a pleasure and we become a 1st time BMW owner. Made It a pleasure and we become a 1st time BMW owner. More

Everyone we worked with was extremely helpful. They made the car buying process very easy. They made the car buying process very easy. More

This is the second BMW that I have purchased from Sonya West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and h West at Galleria BMW. Sonya is always a pleasure to work with and goes the extra mile to make sure her customers get what they are looking for and have everything they need. Thank you Sonya and Galleria BMW! More

If you are in the market for a BMW, Shane Dusang at Galleria BMW is the person you need to contact. He is transparent in all negotiations, fair in dealings, conscientious in updating, and generally the Galleria BMW is the person you need to contact. He is transparent in all negotiations, fair in dealings, conscientious in updating, and generally the type of person you would select for business relationships. Galleria has been excellent in every aspect of my multi-year, multi-car purchasing and service dealings. Sales will give you a good price and stick to it. Service will do the job other dealers are unable to accomplish and in a great time frame. I have two other dealers closer to home and I routinely reach out to Shane and Galleria for anything relating to BMW. More

I’ve had the pleasure of working with Sonya West of Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a b Galleria on 2 vehicles. I had initially met Sonya through a recommendation on a BMW forum and boy did that recommendation not disappoint. I was a bit skeptical is being in NY, the furthest I had looked for a vehicle was New Jersey. Sonya took the time to source a M8 for me in 2020 and the entire process was as easy as I could ever wish for. Sonya is an incredible sales rep as well as an incredible person, putting the client experience first in all her interactions. She structure an amazing deal the first round and how could I not afford her my business at the term of my lease. The second experience with a M8 comp was as smooth as the first. I can’t imagine ever leaving Sonya and the Galleria family. My vehicles were shipped to NY in closed containers in tip top shape. If you don’t have a sales rep that you can trust, I implore you to contact Sonya. No nonsense straight shooter in all engagements. She partners with you throughout the process and as I stated earlier, the customer comes first always. Sonya is an asset, simply stated. Thank you for your service, partnership and now friendship. BMW corporate - take note, Sonya should be held in the highest regards. More