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Galleria BMW

D'iberville, MS

4.9
1,021 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,021 reviews

January 25, 2024

Sonya was excellent with communication and discussing all of my options with purchasing and leasing!! She’s always welcoming and happy to help! Will for sure choose her for our next purchase! More

by byrdjacob32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Galleria BMW responded

Thank you so much for sharing! Sonya truly is the best of the best, and we could not be happier to hear that you thought so too. We really appreciate your business and trust, and we look forward to working with you again in the future. If there is anything we can assist you with, please do not hesitate to reach out.

January 24, 2024

This is our 4 th vehicle from a Mandal dealership. We continue to do business with them because of their integrity and customer service. I highly recommend buying your next vehicle from them. More

by Brad Bradford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHELLE LADNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Sutphin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Galleria BMW responded

Brad, thank you very much for sharing. We could not be happier to hear that you receive the best customer service with the highest integrity at our dealership. We really appreciate your business and trust, and hope to continue to work with you in the future. Thank you for your business and trust.

January 22, 2024

Customer care subpar — did not provide timely/adequate follow up on customer concerns. Customer required to inquire on concerns numerous times. More

by Ddh1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quentin Meador
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Galleria BMW responded

Hey there, we apologize for the inconvenience. We really hate to have this impression on anyone. Please reach out to our General manager at michelle.ladner@galleriabmw.com so we can further discuss this matter. Thank you!

January 22, 2024

They were the most professional dealership I have ever been to. They genuinely cared about me and what I was looking for. They are very detail and honest. I would definitely buy my next vehicle from this More

by Crystenwise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Zazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : media email
Jan 24, 2024 -

Galleria BMW responded

Crystenwise, Thank you SO much for sharing such kind words. We could not be happier to hear that you had an honest, caring, and overall top notch experience with our dealership. We hope to continue to work with you in the future; we really appreciate your business! Welcome to the Galleria BMW Family!

January 18, 2024

Excellent service and good people's. I purchased my BMW X5 Online from Chicago. I flew there and drove back to Chicago. Dawn Mattina helped us out for all our deal. She is very helpfu More

by vohrazakir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : media email
January 15, 2024

Great selection of vehicles. All of the staff were extremely nice and helpful, especially with the coffee machine. Beautiful showroom and accomodations. More

by Cbrbill50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trade in Manager Dale *****
Jan 16, 2024 -

Galleria BMW responded

Thank you so much for your kind words and 5 tar review. We are so happy to hear that you were very pleased with our selection of vehicles, showroom, and accommodations. Thank you very much for your business and trust; we really appreciate you!!

January 15, 2024

I previously gave a star review on this dealership. I have changed that review based on 1 person who exemplified what any customer wants, to be cared about. Michelle not only returned a call left on h More

by Disappointed!
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 16, 2024 -

Galleria BMW responded

We are very happy to hear that Michelle was able to turn our previous wrongs into a better, more positive experience. Please accept our apologies for the previous issues that you had with our dealership, and know that we plan to do everything possible to ensure that any experience with our dealership is a positive one for you. Thank you for giving us another chance, and for taking the time to share your experience. Thank you!

January 14, 2024

Shane and Ashton are a great team! They were professional, knowledgeable and helpful. My purchase was the easiest and quickest I’ve experienced in all the years of buying cars and that More

by Aimee Moran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Galleria BMW responded

Thank YOU, Aimee! We could not be happier to hear that you had a professional, knowledgable and helpful experience with Shane, Ashton, and our dealership. Thank you so much for your kind words and business. We know that you will continue to love your new X3! We are so happy to have you as part of the Galleria BMW Family!

January 11, 2024

This dealership is FANTASTIC! I live in NW Florida and did not mind driving to Mississippi because of the level of attention and service I received from Shane, Naiome, and Crew. More

by Jon Chambless
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Galleria BMW responded

Jon, thank you so much for continuing to make the trip to visit our dealership. We could not be happier to hear that you find our dealership and staff to have a high level of attention, and always have a great experience!! Thank you very much!

January 10, 2024

Dawn was pleasant and easy to work with. She never pushed her agenda. She listed and provided me with what I wanted/needed. I will not hesitate to work with her again for future auto needs. More

by aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Mattina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The BMW genius guy. I forget his name but most helpful.
Jan 11, 2024 -

Galleria BMW responded

Aaron, thank you so much for sharing such kind words about Dawn and our dealership. We are so happy to hear that you had a pleasant, easy, and pressure free experience with her. Thank you for your business and trust!! We look forward to working with you in the future.

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