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Galeana Kia

Fort Myers, FL

4.7
283 Reviews

14483 S Tamiami Trail

Fort Myers, FL

33912

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283 Reviews of Galeana Kia

November 09, 2016

Pleasant Experience Thank you Zach! We love the car and you made the experience of buying a car pleasant. Have to say that has never been the case in the past. More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 11, 2016 -

Galeana Kia responded

It is great to hear that you had a pleasant experience buying your car with Zach. We are proud to have him on the Galeana Kia team. Thank you for taking the time t let us know about your experience, we appreciate the feed back. Thanks again and have an amazing day, The Galeana Management Team.

November 06, 2016

Great experience I had a great experience. The staff was very courteous and helpful. I will definitely recommend them to others. The only negative was the process to More

by Shirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in finance. , Lou "BIG Lou" Barth, Alex Pagan
Nov 11, 2016 -

Galeana Kia responded

Thank you for your review Shirl. We are happy to hear that you had a great experience at Galeana Kia. We love to hear about our customers experiences. Thanks again and have a wonderful day, The Galeana Management Team.

November 03, 2016

Best service EVER! I recently got in a car accident which, unfortunately, led to my previous car (a Kia Soul) being totaled. I was very flustered due to the fact I, hone More

by AlexandriaQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sanetti
Nov 11, 2016 -

Galeana Kia responded

We are so sorry to hear about your accident AlexandriaQ. Accidents are a terrible and unexpected occurrences in life and can cause many different problems. We are so glad to hear that we made a light at the end of your tunnel. We understand that life happens and we want to do any thing we can to help. Thank you so much for your review, we love to hear about our customers experiences. Thanks again and have a great day, you definitely deserve it! Sincerely, The Galeana Management Team.

November 02, 2016

EXCEPTIONAL!!!!! The dealership was nice and clean, the entire staff was courteous and helpful not just the sales man that my husband and I dealt with. Prompt customer More

by IvetteV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes, Angel Pagan
Nov 11, 2016 -

Galeana Kia responded

It feels good to hear that we were your favorite out of 4 or 5 other dealerships. We are blushing after reading all your kind words. Zach Hayes is a big deal here at Galeana Kia and we are so happy to have him as part of our team. We are also thrilled to hear that you love your new Kia Soul, additional safety features are a very nice to have. Thanks for taking the time to write a review, our customers experiences are important to us. Thanks again and have an amazing day, The Galeana Management Team.

November 01, 2016

Amazing!!!!! Best experience ever when it comes to buying a By far the best experience ever at a dealership.... Amazing fast friendly and understandable service by Mr. Zach Hayes... I would definitely recommend More

by Louie1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes, Angel Pagan
Nov 11, 2016 -

Galeana Kia responded

Thank you so much for the kind words! We are thrilled to hear that you had the best experience ever at Galeana. We think Zach is a keeper and we are glad you agree. We can't wait to see you next time you need a vehicle or any other car service. Thanks again for your review and have an amazing day, The Galeana Management Team.

October 31, 2016

Excellent service Great service. In and out in record time. Big Lou's knowledge of the Kia line was great. All questions were answered and the entire experience was mor More

by DocMatt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 11, 2016 -

Galeana Kia responded

Thank you for your review DocMatt! We love to hear about our customers experiences. It is wonderful to hear that yours was so great. Big Lou is a legend here at Galeana we are proud to have him on our team. Thanks again we appreciate the feed back and have a terrific day, The Galeana Management Team.

October 30, 2016

Wonderful experience. Lou was great to us. We came to Galeana to "shop" for a new car. We really didn't expect to purchase that day, but Lou was a super salesman. He knew every aspect of the More

by Niedorfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 11, 2016 -

Galeana Kia responded

Big Lou can be hard to resist, he is such a great guy that you just can't help but buy a car from him. Lou really is a super star here at Galeana we are proud to have him on our team. Thank you for your review and congratulations on your new Optima! Thanks again and have a wonderful day, The Galeana Management Team.

October 28, 2016

Pleasantly Surprised I came to the dealership expecting the usual high pressure tactics used at most other dealers. I was met by Zach Hayes who was totally professional an More

by astern5959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 11, 2016 -

Galeana Kia responded

You should never feel pressured when it comes to buying a car, at least thats how we feel at Galeana! Thank you for your review, we love to hear bout our customers experience. We are delighted that yours was so pleasant. Zach Hayes is stellar at his job and we are lucky to have him on our team. Thanks again and have an amazing day, The Galeana Management Team.

October 26, 2016

Awesome experience I have referred many people to Zach Hayes. He was a no pressure sales man! We even brought our daughter in to buy a car the same day. All of the staff More

by July4achoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 10, 2016 -

Galeana Kia responded

Thank you for your review July4achoo! It is so good to hear how fond you are of our car selling phenomenon, Zach Hayes. Galeana is all about giving our customers a pleasant and pressure-free experience and Zach is a one of the best at doing just that, we are lucky to have him on our team. Thanks again for the feed back, we love to hear about our customers experiences. Have a terrific day, The Galena Management Team.

October 23, 2016

Automobile buying at it's Best! I was impressed with the knowledge of my Salesman "Big Lou", has the answers to all of our questions and then some. I have been purchased previous K More

by Jorge6347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 10, 2016 -

Galeana Kia responded

No pressure and friendly should be standard when it comes to a salesman, however, sometimes that's just not the case. Here at Galeana, we don't want our customers to feel any obligation and we always want them to feel at home with our staff. We are beaming with pride over your review and we thank you for taking the time to let us know about your experience. We appreciate the feed back. Thanks again and have an amazing day, The Galeana Management Team.

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