Galeana Kia
Fort Myers, FL
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283 Reviews of Galeana Kia
Pleasant Experience Thank you Zach! We love the car and you made the experience of buying a car pleasant. Have to say that has never been the case in the past. Thank you Zach! We love the car and you made the experience of buying a car pleasant. Have to say that has never been the case in the past. More
Great experience I had a great experience. The staff was very courteous and helpful. I will definitely recommend them to others. The only negative was the process to I had a great experience. The staff was very courteous and helpful. I will definitely recommend them to others. The only negative was the process to finish the sale....... it took to long. I was there over three hours. More
Best service EVER! I recently got in a car accident which, unfortunately, led to my previous car (a Kia Soul) being totaled. I was very flustered due to the fact I, hone I recently got in a car accident which, unfortunately, led to my previous car (a Kia Soul) being totaled. I was very flustered due to the fact I, honestly, didn't need a new car; my credit was super low and now I'm forced to get a new one, unwillingly. I have always hated the process of getting a new car (hence why I had my first one for so long), so going to the dealership was a task. I had to travel to orlando the following Tuesday, though, so I needed a car ASAP. I met Ricky Bobby in the parking and told him my situation and immediately he showed me cars that were 1) in my price range and 2) not too easy on the eyes either! Lance, the financial manager and the general manager (I'm sorry I forgot his name) made sure I got the "best bang for my buck" alongside Ricky Bobby! I went in on a Tuesday and left with my car on FRIDAY!!!! So I was able to get my new car for my work trip! When I got there on Friday to pick up my car, they had all the paperwork ready, they had my 2015 Kia Optima cleaned and ready - all I had to do was sign!!! Thank you all so much, Galena Kia!! I will never get a car anywhere else:-) More
EXCEPTIONAL!!!!! The dealership was nice and clean, the entire staff was courteous and helpful not just the sales man that my husband and I dealt with. Prompt customer The dealership was nice and clean, the entire staff was courteous and helpful not just the sales man that my husband and I dealt with. Prompt customer service and extremely knowledgeable about Kia's. Zach Hayes was absolutely the best and will definitely do business again, the best experience by far. Didn't even originally want a Kia Soul but walked out LOVING my new baby and the additional safety features.......FYI, this was the third weekend and probably 4th-5th dealership we went to, and Zach followed through on everything unlike the other dealerships. More
Amazing!!!!! Best experience ever when it comes to buying a By far the best experience ever at a dealership.... Amazing fast friendly and understandable service by Mr. Zach Hayes... I would definitely recommend By far the best experience ever at a dealership.... Amazing fast friendly and understandable service by Mr. Zach Hayes... I would definitely recommend this dealership and I will definitely keep my business there as I plan for my next vehicle .... More
Excellent service Great service. In and out in record time. Big Lou's knowledge of the Kia line was great. All questions were answered and the entire experience was mor Great service. In and out in record time. Big Lou's knowledge of the Kia line was great. All questions were answered and the entire experience was more than expected. More
Wonderful experience. Lou was great to us. We came to Galeana to "shop" for a new car. We really didn't expect to purchase that day, but Lou was a super salesman. He knew every aspect of the We came to Galeana to "shop" for a new car. We really didn't expect to purchase that day, but Lou was a super salesman. He knew every aspect of the Optima we purchased, yet didn't pressure us. We felt we were treated fairly on our trade-in too. More
Pleasantly Surprised I came to the dealership expecting the usual high pressure tactics used at most other dealers. I was met by Zach Hayes who was totally professional an I came to the dealership expecting the usual high pressure tactics used at most other dealers. I was met by Zach Hayes who was totally professional and knowledgeable about the Kia product line, and went out of his way to meet my needs. It was a pleasurable buying experience, and I would not hesitate to recommend Zach to my friends and family. More
Awesome experience I have referred many people to Zach Hayes. He was a no pressure sales man! We even brought our daughter in to buy a car the same day. All of the staff I have referred many people to Zach Hayes. He was a no pressure sales man! We even brought our daughter in to buy a car the same day. All of the staff was very nice and helpful! More
Automobile buying at it's Best! I was impressed with the knowledge of my Salesman "Big Lou", has the answers to all of our questions and then some. I have been purchased previous K I was impressed with the knowledge of my Salesman "Big Lou", has the answers to all of our questions and then some. I have been purchased previous Kia vehciles and thought I would change. Well it did not take me too long to trade in my Toyata and go right back to Galeana for a new Kia. I like the no pressure, and friendly treatment from the salesmen greeting you, to the finance Department and the finishing touches when leaving. Lou, even set up our phone in the automobiles system. Glad to be back to Galenana! More