Galeana Chrysler Dodge Jeep Fiat

I have been trying to get my gap insurance refund since January 2025 that was issued to the dealer by chase bank. I have talked to the finance manager several times, the sales manager and even the general January 2025 that was issued to the dealer by chase bank. I have talked to the finance manager several times, the sales manager and even the general manager. I have been calling weekly for over 3 months now. Each person I spoke with said they would get it resolved and get the refund check to me. They also say they will call back. No one ever calls back. Last week I spoke to the general manager and he got mad because I am frustrated with his dealership and asking for what is owed to me. He also assured me he would resolve the issue and overnight a refund check. Well I am still waiting on my check. The refund was sent to the dealer and instead of sending me the refund, it appears they are just keeping my money. Worst dealer experience in over 60 new car purchases. Will never buy here again and will never recommend this dealership. More

Needed to purchase a plastic window trim piece that had blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer be blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer beware when dealing with these people. More

James VanGordon salesman is the worst he is dishonest and the other salesman Tyler Bolden is not much better. Should fire both of them. the other salesman Tyler Bolden is not much better. Should fire both of them. More

Staff was SUPER Energetic and Helpful when I arrived. No pressure from Sale staff or Manager throughout the entire visit. A young man named Rocky made us feel welcome and mentioned that Ricky Bobby was t No pressure from Sale staff or Manager throughout the entire visit. A young man named Rocky made us feel welcome and mentioned that Ricky Bobby was their head detailer with perfect attendance and he would be cleaning our Used Wrangler before we pick it up. I have found that Family owned dealership truly care about the Customer and have much lower fee's. I'll be buying all my vehicles from this Dealer and will be even better when their new showroom renovation is complete. More

Bought a 2022 certified Jeep. It’s a lemon. No one at the dealership will help or return calls. It’s a lemon. No one at the dealership will help or return calls. More

Hello! This dealership went far beyond what my local dealership would do for me, when my Lease ended.. All I wanted to do is buy the car!! The loca This dealership went far beyond what my local dealership would do for me, when my Lease ended.. All I wanted to do is buy the car!! The local dealership, in Naples were, incredibly rude and totally and utterly unhelpful and unprofessional. Galeana on the other hand, went that extra mile. Mr Kenneth McKinney was especially helpful. We got it DONE!!! Thank you very much! My very best to you, John H. Mathews More

I had an absolutely great experience with the service department when I brought my Jeep to have an issue checked. They went above and beyond my expectations. department when I brought my Jeep to have an issue checked. They went above and beyond my expectations. More

Responded to an email from the dealership looking for used inventory. I have a 21 Ram coming off lease so decided to check if offer better than just turning it in. Received an offer of $32,690 - $35,72 used inventory. I have a 21 Ram coming off lease so decided to check if offer better than just turning it in. Received an offer of $32,690 - $35,720 via their TextiUM Instant Value service - "Prices based on Black Book average to clean trade-in value with an average of 15K miles per year". My truck is above average and less than 45K miles. I made an appointment explaining this was a lease end asking if the offer would be in that range assuming the truck was accurately represented. After confirmation, I went to the dealer and the offer was $30K. The used car manager response was that the offer was a marketing tool and didn't mean anything. Complete waste of my time and shady/dishonest. More

We brought our truck in for service work they made up a fake charge so that they could charge us the $184 diagnostic fee we brought the vehicle in for warranty work they are very dishonest in this dealersh fake charge so that they could charge us the $184 diagnostic fee we brought the vehicle in for warranty work they are very dishonest in this dealership repair facility I would never recommend anybody to bring their vehicle here for warranty work or any work because they will lie just to get money out of you and if they run their service side like this I'm sure they run their dealership just as dishonest More