GMC of Rochester

Excellent car buying experience The staff at Lupient was great. I wasn't sure what I was looking for when I got there. Everyone was very helpful and I'm very happy with my new GMC The staff at Lupient was great. I wasn't sure what I was looking for when I got there. Everyone was very helpful and I'm very happy with my new GMC Acadia. I will definately go back to see Dustin, Brent, and Cody for my next vehicle. Thanks! More

You're more than just a sale to them! I just love Lupient Nissan! I bought my used 2003 ford explorer from them 5 years ago and got a great deal and loved my explorer but was ready for a n I just love Lupient Nissan! I bought my used 2003 ford explorer from them 5 years ago and got a great deal and loved my explorer but was ready for a newer vehicle. I had 3 vehicles in mind and emailed out to the dealerships. Since I work in a call center I can only take calls on my breaks and that is not how I wanted to spend my break. Being a female in a predominately males sales force, you learn quickly some dealerships don't take you seriously and it didn't help that I had a low down-payment and a tight budget. However that didn't matter to Elora Kennedy at Nissan. Not only did she respect my request to work only via email but she stayed in touch with me until the test drive AND she knew I was test driving other vehicles and she respected that. I will tell you one of the other dealerships I went to made me sit and wait while they printed off comparison sheets to the other vehicles and pretty much told me that if I didn't buy from them I was making a mistake. If you have to degrade other companies to make a sale then you don't have my business. Needless to say after I test drove two other vehicles, I went back to Elora who simply wanted to know how it went, not as a salesperson but as if she was my friend who genuinely cared. Not only did I fall in love with the Rogue but her customers service was a cherry on top!! She was amazing to work with AND she didn't give up on my crappy down-payment and budget. She worked hard getting me a Rogue that fit my financial criteria. Tonight I came home with the newest vehicle I've ever owned and it's amazing! Thank so much Elora for not pushing me aside and taking care of me and my family! I will be back for when I am ready for my next upgrade! More

2016 GMC Acadia Purchase Our salesperson Austin was awesome. We never felt pressured by him during our visit and that made us confident that we were getting the best deal poss Our salesperson Austin was awesome. We never felt pressured by him during our visit and that made us confident that we were getting the best deal possible. The Sales Manager Brent was also great! We would defiantly purchase from them again! More

Was very satisfied with the service in all departments I went in not anticipating buying anything and left with a great vehicle without any pressure or judgment. The finance team make things quick and tran I went in not anticipating buying anything and left with a great vehicle without any pressure or judgment. The finance team make things quick and transparent and set me up with a great warranty even on a used vehicle. Overall it was a great experience and would definently recommend them to friends and family. More

Fast service. Great friendly staff. Did a lease buy out. Everyone was great to work with. Plus very friendly. Would come back again for my next car. Which is next year. Did a lease buy out. Everyone was great to work with. Plus very friendly. Would come back again for my next car. Which is next year. More

Honest pricing and great service! Elora was our sales person and was nothing but great from the beginning. She had worked with me for several weeks on finding our new vehicle. Our vehi Elora was our sales person and was nothing but great from the beginning. She had worked with me for several weeks on finding our new vehicle. Our vehicle of interest had actually been sold before we had the chance to make the trip, but she then offered us the exact same deal on a better model that they had in stock. Excellent communication and down to earth. If you prefer to be treated as a person rather than another sale, work with Elora. More

A overall wonderful I came in and Elora was so wonderful! Elora helped me with everything I needed also is a great sales rep and the deal on the car was amazing. I didnt I came in and Elora was so wonderful! Elora helped me with everything I needed also is a great sales rep and the deal on the car was amazing. I didnt feel like i was being rushed and Elora was so helpful and knew everything about the car I bought.I recommend going to this dealership. Amazing people and amazing cars. I will go back in the future. More

Excellent Everything was excellent the salesman was informative and experienced great dealing experience and will buy there again left the dealership happy and Everything was excellent the salesman was informative and experienced great dealing experience and will buy there again left the dealership happy and informed completely with the vehicle we purchased also Cody informed us of all the options we could purchase,ajob well done. More

Great customer service Amazing customer service!!! Austin Stoddard and Cody Livingood were so helpful with the purchase of my new GMC. I recommend them both if your looking Amazing customer service!!! Austin Stoddard and Cody Livingood were so helpful with the purchase of my new GMC. I recommend them both if your looking for something new. They helped me out huge finding the perfect vehicle for my needs. Thank you so much! More

They really do work for you. You need to give this dealer a chance. Very easy to work with to get the deal done. Ask for Austin to get the deal done. You need to give this dealer a chance. Very easy to work with to get the deal done. Ask for Austin to get the deal done. More