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GMC of Rochester
Rochester, MN
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 136 reviews
March 25, 2024
This dealership is very thorough in what they do , A neat and clean job and done on time. and clean job and done on time. More
by ikk63
Employees Worked With
March 20, 2024
I made an appointment for an oil change arrived early yet it took over an hour and twenty minutes to get done. it took over an hour and twenty minutes to get done. More
by jimosmundson
Employees Worked With
February 24, 2024
I had a fuel pump installed. It cost 4x more then it should have. I got my vehicle back after it was “fixed”. I had to take it back to the dealership next day because it did not It cost 4x more then it should have. I got my vehicle back after it was “fixed”. I had to take it back to the dealership next day because it did not want to start because the tech didn’t clear the fault codes that were set in the computer. I was promised a courtesy vehicle at 7:30 am, it took 45 minutes to go 4 miles to downtown Rochester. If my vehicle broke down in front of any Penz dealership, I’d physically push the vehicle to almost any other shop to have the work done. Both of my Penz dealership experiences have been awful. More
by Rrohrer
Employees Worked With
Michael Gaines
February 20, 2024
very disappointed in service department dealing with alot of delays and false estimates of time lines. Have a feeling they are padding a insurance claim. of delays and false estimates of time lines. Have a feeling they are padding a insurance claim. More
by brian
February 14, 2024
I have been very pleased with the work that was done on my 2002 Buick Regal car. They were dedicated to complete work until everything was fixed. Thank you my 2002 Buick Regal car. They were dedicated to complete work until everything was fixed. Thank you More
by lyn
Employees Worked With
Stuart (Dan) Roberts
February 06, 2024
They take care of the loyal customers and the service is always spot on which is very important always spot on which is very important More
by jeff.inglebret
Employees Worked With
Other Employees :
Shawn Petersen, Sean Halverson
May 07, 2023
Austin was very helpful. I had a bad experience at a previous dealership, but they had the car gassed up and ready to go with a reserved sign under my name. As a woman, I fel I had a bad experience at a previous dealership, but they had the car gassed up and ready to go with a reserved sign under my name. As a woman, I felt very respected and that it was my deal alone. I even received a follow up thank you email for Austin. More
by Rhanson
Employees Worked With
April 12, 2023
What happened to the car being washed when brought in for service? It has not been run through a car wash the last 2 or 3 times I've brought in a vehicle for service. If the car wash was included again, I service? It has not been run through a car wash the last 2 or 3 times I've brought in a vehicle for service. If the car wash was included again, I would give the entire Service Department 5 stars. More
by linda
