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Becker Buick GMC - Service Center

Spokane, WA

4.5
470 Reviews

470 Reviews of Becker Buick GMC - Service Center

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October 19, 2024

Just bought a new 2024 Acadia in September. Smooth process from the beginning to the end. More

by TDOGSMITTY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 23, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 19, 2024

They were able to locate the reason for my dashboard consoles from acting up. They did not charge me, which I really appreciate from the service department. More

by Rascal05W14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with sales
Oct 23, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 19, 2024

They did my car inspection and oil change in a very timely manner. I would recommend them to all of my friends and family More

by SWKWIZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 23, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 19, 2024

The oil dipstick wasn't put in incorrectly and had to be redone. Tires were rotated but tire pressure was not checked and tires needed to be inflated because they were all low. More

by DKA9609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 23, 2024 -

GMC of Riverfront Park responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

October 19, 2024

My appointment was easy to set up, service took a reasonable time. Waiting area is pleasant. More

by ddkaufman5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't see a name tag
Oct 23, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 18, 2024

Clean friendly always has served me with quality work. I use this dealer rather than local one because of past experience. More

by MADDIENME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier
Oct 21, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 18, 2024

Service was great. Took far longer than I had been told. Next time I will drop my vehicle off and come back for it. More

by Sherriql
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 21, 2024 -

GMC of Riverfront Park responded

Sherriql, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 18, 2024

Knowledgeable and professional staff. Definitely trying to maintain the level of service Becker maintained for many years. More

by THAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
Oct 21, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 18, 2024

I wish service advisors would be more attentive to their emails. It’s unfortunately that customers have to courtesy-copy the general-manager of the dealership to compel service managers to stay on top of th More

by CHRISTOPHER.J.CARPTENTER
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Haile Alexander
Oct 21, 2024 -

GMC of Riverfront Park responded

Christopher, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

October 17, 2024

Riverfront GMC provided the customer service needed and was very helpful in replacement of engine for 2024 Serria 1/2 ton 4x4 diesel. I appreciate the service given-Exellent Custmer Service. More

by TERRYR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An young service manger- Fletcher-5 Stars
Oct 19, 2024 -

GMC of Riverfront Park responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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