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Becker Buick GMC - Service Center

Spokane, WA

4.5
471 Reviews

471 Reviews of Becker Buick GMC - Service Center

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August 31, 2024

Haley was great! !! I wish dealership would do a gratis post service wash. Thank you More

by KHI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley in service department
Sep 06, 2024 -

GMC of Riverfront Park responded

We're happy you found our staff to be supportive during your experience here at GMC of Riverfront Park. Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

Great service easy to work with. They diagnosed the problem and what the fix would cost up front and honest. More

by Terryy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Sep 06, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

First time under new dealership for basic vehicle servicing. Staff was pleasant. No controversial issues to gauge customer service under stress. More

by GMILBRANDT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Sep 06, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

The service department is good to deal with. Too bad you don’t provide car washing and it would be nice if you guys would pick up the paper mats you placed in the car. More

by Fred helfers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nadler
Sep 06, 2024 -

GMC of Riverfront Park responded

Fred, we appreciate you taking the time to leave us this feedback. Here at GMC of Riverfront Park, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (509) 209-9966 to discuss ways we can better serve you in the future.

August 31, 2024

The best service in town always helpful and looking out for your best interest by only doing what’s needed at a price that cheaper than anyone around! More

by 1mx6le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

The staff were polite and professional. Even being short staffed others picked up the slack stepping in and helping me. The oil change was done in record time. More

by Richard Desmarais Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady working service 5 stars
Sep 06, 2024 -

GMC of Riverfront Park responded

Richard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

The staff is amazing they are so good to me the customer service is spot on and great quality trucks and cars More

by HUBERCODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
Sep 06, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

You can tell there has been a change in ownership and customer service was disappointed. More

by lafallis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Nadler
Aug 31, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

August 30, 2024

Probably the best service department in Spokane. I highly recommend this dealership. Repair and maintenance done right. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nadler
Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2024

Good service and updates/shuttle. Phone calls aren’t the strong suit to set up an appointment. The AI system is pretty bad. More

by MATTHEWPENNELL97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris?
Sep 06, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (509) 209-9966.

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