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Becker Buick GMC - Service Center

Spokane, WA

4.5
470 Reviews

470 Reviews of Becker Buick GMC - Service Center

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October 13, 2024

The only reason they got a mediocre review is because there was no follow through with phone calls when we wanted to make an appointment and when the car was done. We had to call the shop. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service.
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Oct 18, 2024 -

GMC of Riverfront Park responded

Dan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

October 12, 2024

Professional staff, good facilities and good service time. Staff were very helpful and courteous. zgoid job More

by claude222.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
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Oct 18, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 12, 2024

Great communication, fantastic service . Eric was open in finding the problems and making sure I was always up to speed More

by lance.strite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
Report | Print
Oct 18, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 12, 2024

I don’t believe they rotated my tires. I marked two tires and they were in the same place on the truck when I picked it up More

by jnenema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service advisor
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Oct 18, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 12, 2024

I am very pleased with the fact that Eric collier was there to take care of me. He makes sure that my car has the best attention More

by KAYEBANKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Collier, Sam the parts man
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Oct 18, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 11, 2024

Good job too expensive. No I refuse to write a bunch of words. What a waste of time. There 15 words More

by LSKAARVOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
How would I know.
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Oct 15, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (509) 209-9966.

October 11, 2024

Always helpful and knowledgeable, keeps good communication with us during repairs. Has never led us wrong More

by KNEAL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 15, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Friendly and great people to work with. Best car buying experience I've ever experienced. More

by NICOLEHAMPTON789
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 13, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Prompt service, accurate service. Had my engine steam cleaned and it looks brand new for a 23 year old Buick. More

by MAUREENSTOVER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher and Cheyenne
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Oct 13, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Appointment was easy to make and the repairs were done quickly and finished as promised. Staff was great to work with very professional. More

by JIM.WARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 13, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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