GMC of Mansfield
Mansfield, OH
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655 Reviews of GMC of Mansfield
When we arrived on the lot... Joe was out to inquire When we arrived on the lot... Joe was out to inquire within seconds..... he was attentive, patient, helpful and accomodating. He is an asset to the When we arrived on the lot... Joe was out to inquire within seconds..... he was attentive, patient, helpful and accomodating. He is an asset to the Joyce Buick organization.... I will certainly return to this dealeraship to at least explore options when I make my next purchase..... More
This is the 2nd vehicle we have purchased from Joyce Buick and Joe. We purchased a new vehicle in Februanry and now a used vehicle. He is friendly, enthusiastic and overall a pleasant person to deal w Buick and Joe. We purchased a new vehicle in Februanry and now a used vehicle. He is friendly, enthusiastic and overall a pleasant person to deal with. He made our experience well worth coming to Joyce Buick. I highly recommend Joe and Joyce Buick. More
Mr. Novak was extremely helpful in our recent used vehicle purchase. He was very cordial, courteous and attended to all our needs. He was very thorough through each step of the process which made for vehicle purchase. He was very cordial, courteous and attended to all our needs. He was very thorough through each step of the process which made for a positive purchasing experience. Mr. Novak truly exceeded expectations from start to finish. Very satisfied customer and highly recommend. More
I was very impressed with the overall friendlyness of everyone with whom I spoke to they seemed to care about the customer.They asked if I needed anything to drink while I was waiting for the paper work. everyone with whom I spoke to they seemed to care about the customer.They asked if I needed anything to drink while I was waiting for the paper work. Lisa was very helpful explaining the care features to me,and showing how to operate the different functions More
We recently purchased a used Buick from Mr. Novak for my daughter. We wanted somthing that was in excellent condition, very safe and reasonably priced. Mr. Novak was extremely pleasant to deal with. A far daughter. We wanted somthing that was in excellent condition, very safe and reasonably priced. Mr. Novak was extremely pleasant to deal with. A far cry from the pushy salesmen I've dealt with in the past. He gave us plenty of space and time to make our decisions. I didn't feel rushed or pressured. Although it was late in the evening he took the time to complete all the necessary paperwork and got the car ready to take home that day instead of having to come back the next morning. He was both friendly and extremely knowledgeable. I would happily recommend Joyce Buick. More
I've given my rating based on what I expected and how I expected to be treated by any dealership I visited. I went to Joyce after they were recommended by multipule family members. I am now the third gener expected to be treated by any dealership I visited. I went to Joyce after they were recommended by multipule family members. I am now the third generation of my family to purchase a car from them, and everyone in my family could not be happier with the amount of respect and professionalism they display. They provide phenomenal service on vehicles, and they do it with a smile on their face. As a recent college graduate I was in desperate need of a good interest rate. Sarah Joyce worked up to "the final minute" to find a bank that would help me find a lower interest rate. I was so very happy to work with her, what a blessing. However, I can't say enough good things about Butch Davis, the man who sold the car to me. At no point did I feel pressured into making a decision, and he was extremely upfront with me about the vehicle and their policies. After reviewing the Carfax and comparing prices, I never felt as if I was being taken advantage of. Furthermore, their "no haggle" policy not only makes dealing with them fair, but very stress free. I have had my car for a week now, and Butch called to check in with me making sure I have been enjoying my new car. He also reassured me that if anything were to go wrong with the car, that I shouldn't hesitate to call, and they would take care of an situation(s) that may arise. Finally, when I drove my car off the lot it looked beautiful, and I felt very proud of my car and myself. More
WE JUST BOUGHT OUR FOURTH CAR FROM JOYCE BUICK. THAT TELLS IT ALL. THE DEALER IS GREAT.. MATT MOLTON IS VERY KNOWLEDGEABLE AND EXPLAINED IN DETAIL ALL THE FEATURES OF THE CAR. TELLS IT ALL. THE DEALER IS GREAT.. MATT MOLTON IS VERY KNOWLEDGEABLE AND EXPLAINED IN DETAIL ALL THE FEATURES OF THE CAR. More
I worked with Butch long distance from California to purchase a used vehicle for my mother. I cannot say enough about how easy it was to work with him. My mother was a very challenging customer and he purchase a used vehicle for my mother. I cannot say enough about how easy it was to work with him. My mother was a very challenging customer and he did more than expected to make sure she was satisfied with the choice of the vehicle. I would not hesitate to recommend Butch and Joyce Buick to anyone considering purchaing a vehicle. Thanks to Butch and the rest of the Joyce Buick Team. We will be back for our next purchase. More
OUR BUYING EXPERIENCE AT JOYCE BUICK/GMC WAS THE BEST CAR BUYING EXPERIENCE MY WIFE AND I HAVE EVER HAD. BUTCH DAVIS WAS EXCELLENT IN SHOWING THE CAR TO US, WAS NOT HIGH PRESSURE, AND WAS HEAD AND SHOULDERS BUYING EXPERIENCE MY WIFE AND I HAVE EVER HAD. BUTCH DAVIS WAS EXCELLENT IN SHOWING THE CAR TO US, WAS NOT HIGH PRESSURE, AND WAS HEAD AND SHOULDERS ABOVE ANY USED CAR SALESMAN WE HAVE EVER ENCOUNTERED. LISA WENZEL WAS REALLY GREAT IN HANDLING THE PURCHASE OF THE CAR, AND WAS TOTALLY PROFESSIONAL, AND WAS KIND AND UNDERSTANDING WITH OUR QUESTIONS REGARDING THE PURCHASE OF THE CAR. WE WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE WE KNOW. TED AND JUDY PAGANI More