GMC of Mansfield

GREAT EXPERIENCE!! The entire team at Joyce is getting this 5 star rating from us. We were greeted by Patrick Horn, my greeting to him wasn't as nice. I believe within 3 The entire team at Joyce is getting this 5 star rating from us. We were greeted by Patrick Horn, my greeting to him wasn't as nice. I believe within 30 seconds I told him I hated sales people and car shopping. HaHa Other than it being a 92 degree day, the day went perfect. To be honest I can't say enough about the respect everyone (Patrick, Matt Molton, Dayna Molton, Bill Joyce and Mark Molton) showed my wife, myself and Ranger our dog. I could've sat and talked with Mr. Bill Joyce all day. How often does dealership owner 1) greet you 2) sit down and talk, not just about buying a vehicle 3) explained in detail about the vehicle? I have never experienced this before. Back to my salesman Patrick Horn, what a laid back guy and happens to be a UK fan. Go CATS! He kept me informed of updates like promised. The extras we asked for he came through like promised and prompt. He even delivered our vehicle to us and picked up our trade in. I highly recommend you asking for him when you look into purchasing your next vehicle. Matt Molton, a little windy (not in a bad way though) but upfront. May take a minute to get to end of the road but it was a pleasure working with him as well. Dayna Molton kept Ranger entertained for a few minutes while we sat inside on this hot day. Mark Molton, the behind the scene guy who happens to handle your financing. Explained everything in detail and let you ask questions if needed, which we greatly appreciated. We have only one negative thing to say. The detail department could spend a little extra time cleaning vehicle. Other than that it was a great experience. What we mostly enjoyed is the "no pressure" buying experience. I can not stress that enough! I will most definitely call Joyce next time we purchase a vehicle. Great job Joyce!! Philip & Sara More

2nd car After buying a Buick Encore from Zech Dobbin in Feb of 2015 we knew who to call for our second purchase. In about a week he had just what we needed a After buying a Buick Encore from Zech Dobbin in Feb of 2015 we knew who to call for our second purchase. In about a week he had just what we needed and when he was busy with another customer Patrick Horn stepped up and finished with most of the paperwork. A great team there at Joyce Buick. I highly recommend them. More

Excited about my purchase of a 2013 Chevy Cruze!! The salesperson we had was very knowledgeable, likable and made me feel comfortable during the test drive. I felt no pressure to purchase and she mad The salesperson we had was very knowledgeable, likable and made me feel comfortable during the test drive. I felt no pressure to purchase and she made the process a great experience. I would highly recommend Joyce Buick! Make sure to ask for Stacy Cogar! More

Great Experience My salesman was Byron Christian. He was very pleasant throughout the entire process! Several salesman came up to us and made us feel welcome. Byron My salesman was Byron Christian. He was very pleasant throughout the entire process! Several salesman came up to us and made us feel welcome. Byron taught me everything I needed to know about about my Cadillac SRX. The communication was phenomenal because I had several questions before committing. They also gave us a great trade in value for my old car, which helped to buy my new car! Thanks for making this such a great experience! More

Excellent!! Our salesman was Zech. He was very helpful and knowledgeable about the Acadia that I ended up leasing. He was true to his word in all of our dealings Our salesman was Zech. He was very helpful and knowledgeable about the Acadia that I ended up leasing. He was true to his word in all of our dealings and it was a pleasure working with Zech and Joyce Buick. More

Absolutely the best service you could Ask for. Our salesman was Zech Dobbins. He treated us like family. I bought a total of three brand-new vehicles. I have never least one until now. Zach was Our salesman was Zech Dobbins. He treated us like family. I bought a total of three brand-new vehicles. I have never least one until now. Zach was great at explaining everything to us and telling us what everything was and how it worked. Also Mark did an awesome job as a financial manager and the paperwork was flawless this was our best experience ever in a dealership More

Joyce Buick of Mansfield Ohio Joyce Buick and Byron Christian were very polite and professional towards me and helped me in buying my 2013 Chevy Equinox. Everyone at Joyce Buick t Joyce Buick and Byron Christian were very polite and professional towards me and helped me in buying my 2013 Chevy Equinox. Everyone at Joyce Buick that I had the opportunity to meet were very polite, professional, and full of smiles. Anyone looking to buy a new or Certified Pre Owned vehicle should stop on by Joyce Buick and see what they can do for you. More

Great experience! Zech rocks! We had a great experience at Joyce Buick GMC of Mansfield! Zech was awesome to deal with and helped us meet our price point on a vehicle we loved. I h We had a great experience at Joyce Buick GMC of Mansfield! Zech was awesome to deal with and helped us meet our price point on a vehicle we loved. I highly recommend this dealership. More

Above and beyond customer service Joyce Buick GMC is the total package! From Matt and Zech in sales to Chad and Jennifer in the service department, this dealer is so different then an Joyce Buick GMC is the total package! From Matt and Zech in sales to Chad and Jennifer in the service department, this dealer is so different then any other that I dealt with. I will never buy another car or truck from anywhere else. More

Byron Christian Byron was very helpful working with me to fit my budget. Great place. I would definitely recommend Joyce Buic and Byon to anyone looking to buy A car Byron was very helpful working with me to fit my budget. Great place. I would definitely recommend Joyce Buic and Byon to anyone looking to buy A car or truck. More