Future Hyundai of Concord

i hate car shopping! i hate car shopping, almost as much as shopping in general. when i am prepared to make a purchase - especially something as huge as a car, i poke arou i hate car shopping, almost as much as shopping in general. when i am prepared to make a purchase - especially something as huge as a car, i poke around some on the internet, check out consumer reports, ask people i see driving the particular one i've had my eye on of a while. when i walk into a dealership, i'm there to buy a car, not shop for one; i've already done that. the easiest way to get me out of a dealership; short of setting it on fire? tackle me in the parking lot telling me what a smart person i am for being there, TODAY! the folks at future apparently could figure that out when i got out of my car. i was greeted by one of the most charming, genuinely "happy" people on the planet!...or so it seemed. this kid tells me how new he is in the business, and how much fun he's having working there. the kid's name is eddi - i liked how he wasn't pushy, he did offer a test drive, told him i already did it and then started to ask me how i liked the car, what i thought about it's many features, trims and asked what i thought were important features of the vehicle. i had to compose myself because by the time he was done, i was ready to buy the dang thing from myself! eddi is the perfect sales person; he's young - without flaunting it. he's charming without being over the top. he's a nice guy, with a dynamite smile and pleasant personality. would i do it again? only if i absolutely have to...which i figure i might in ten years... More

2015 Santa Fe Contracts guy put way too much pressure on us to buy the extended warranty. When we made it very clear we weren't interested, he was very brusque and Contracts guy put way too much pressure on us to buy the extended warranty. When we made it very clear we weren't interested, he was very brusque and condescending and rushed us through the rest of the contract signing. Very unprofessional and unpleasant experience. More

Very friendly people.. Did make me feel very comfortable. Nice place to buy a car .. Very friendly ..very professional salesperson.. I really recommend to all my friends if they need a car o to future Hyundai Nice place to buy a car .. Very friendly ..very professional salesperson.. I really recommend to all my friends if they need a car o to future Hyundai! More

Hard working Honest Sales person Chong Hee Chong Hee is an excellent honest sales person to deal with, and will go the extra mile to find the right car for you. She did not have the car and wen Chong Hee is an excellent honest sales person to deal with, and will go the extra mile to find the right car for you. She did not have the car and went to other dealers to get the car for me. She does not pressure you to get the car, explains the feature to make sure the car you want. More

Great service and experience I had a great experience with dealing with the dealership. The staff was kind, honest and professional. The test drive was smooth and the price was gr I had a great experience with dealing with the dealership. The staff was kind, honest and professional. The test drive was smooth and the price was great. Overall I would buy a car from them again and got the exact car I was looking for! More

Great friendly staff! The saleswoman (Chong) was very helpful, and courteous to us. She answered all of our questions, show me all around the car I was getting and showed m The saleswoman (Chong) was very helpful, and courteous to us. She answered all of our questions, show me all around the car I was getting and showed me how to use the blue tooth and more inside my new Elantra. I am so happy with the choice I made in going to to Hyundai in Concord, looking forward to coming back ! Hopefully the car service is as professional as the sales service! More

easy sale From start to finish, this was very smooth and easy. All portions of the transaction were professionally completed, from looking at available styles From start to finish, this was very smooth and easy. All portions of the transaction were professionally completed, from looking at available styles to the financing packages. More

Stay FAR away from this dealer. Please note: Stay FAR away from this dealer. Please note: Dealership is also known as Future Ford/Hyundai of Concord. My wife purchased a new (we thought) Hy Stay FAR away from this dealer. Please note: Dealership is also known as Future Ford/Hyundai of Concord. My wife purchased a new (we thought) Hyundai Accent from this dealership and had a horrendous buying experience. They gave her a test drive in one accent and then just as she signed paperwork to purchase, they switched the car for another accent that had been previously purchased under false pretenses, repossessed, and taken back to the dealership. The "new" car had over 400 miles on the odometer. My wife was in a spot without a car and absolutely had to purchase that day, so she ended up buying the car. When she returned home, she checked the dealer's website and was dismayed to discover that the list price on the website for her car with the same equipment was over $500 less (for a brand new car). We contacted the dealership (ended up speaking to the GM actually) and were given a canned line about availability impacting pricing, all deals are final, blah blah blah. The GM would not budge, no apology, just kept repeating the same canned lines. Do NOT under any circumstances do business with this dealership. They are crooked and dishonest, rotten from the top to the bottom. My wife deeply regrets buying a car from them. Hyundai's are decent cars so this should not be a reflection on the manufacturer, just this particular dealership. Frequent another Hyundai dealership if you are in the market or need service. More

Future Hyundai of Concord is associated with Future Ford/Lincoln/Mercury of Concord. I visited the dealership to examine a 2010 Hyundai Genesis Coupe and take a test drive. The sales person backed out Ford/Lincoln/Mercury of Concord. I visited the dealership to examine a 2010 Hyundai Genesis Coupe and take a test drive. The sales person backed out the car and took my drivers license to make a copy. He returned and asked for my phone number. I explained that we had a very distasteful experience several years before where a dealer called us every day for several weeks and I indicated that I preferred to keep my phone number to myself at this time. The sales man went back into the showroom and when he returned he handed me the copies of my license and proceeded to back the car around to return it to it's original location, declining me a test drive. I was dumbfounded. Apparently the sales manager did not want his sales person to take a test ride with me (I had indicated to this sales person that I was prepared to purchase a car this weekend) since I declined to provide my phone number. I spoke with the manager myself, explaining why and I essentially got the brush off. I guess Future Ford/Lincoln/Mercury/Hyundai must have other income streams if they can dismiss a potential buyer. This dealership had previously be named Sun Valley Ford and it had a very poor reputation. Apparently changing their name did little toward changing the quality of the dealership. My recommendation is to avoid this dealership like the plague. More

I know I am writing over a year later but I just learned of Yelp and as such, the opportunity as presented it self to me. I bought a Hyundai Tuscon in April 2007 on the agreement that I could trade in my of Yelp and as such, the opportunity as presented it self to me. I bought a Hyundai Tuscon in April 2007 on the agreement that I could trade in my Aveo and they would pay off the car-note and take it on to my current car payment (Tuscon). They even worked out a great deal on the Tuscon for me because the knew how much I wanted it. It took them almost two months if not three to send the payoff payment to Chevrolet and this was due to constant phone calls from me. I called every three days twice day and kept getting the run around from the finance guy as well as the sales man. I wrote the owner of the dealer ship and he never responded. The finance guy (don't remember his name and you would think I would) kept putting me off and each time I asked for the lady that writes the pay off checks, she was conveniently out. This was the worst experience I had at a dealership in my life. This place doesn't even deserve to call themselves a dealership. They should call themselves the Greatest Con Artist on Earth." More