Future Hyundai of Concord

Do not go here is you are Latino or Latina. Me and my spouse went there since she wanted a new Sonata and they said they can’t give us the price we saw online since we don’t have good credit. T Me and my spouse went there since she wanted a new Sonata and they said they can’t give us the price we saw online since we don’t have good credit. They said we do not qualify and gave us a rate of 8.99% APR and showed us a website with current bank rates. We have excellent credit and we had our anglo friend over to buy the same car and he has okay credit and no job. He got 1.99% APR through the car maker and a lower price for the car then came back to tell us. They also put a lot of pressure on him to buy the car. We went to Toyota and reporting this car dealer. Bad dealers and never we will never buy a Hyundai. They are not honest and will take your money. More

put my truck for diagnostic testing:result :foundwasher sprayer hose leaking due torodent damage; charging me over $500.00. Took to my old mechanic,'result;confirmed the washer nozzle sprayer hose is damag sprayer hose leaking due torodent damage; charging me over $500.00. Took to my old mechanic,'result;confirmed the washer nozzle sprayer hose is damaged. Found thehose was rubbing against the frame where the hose replacement.Replaced and rerouted the hose with a longer 2 feet in order to avoid the area of the frame it was rubbingag against. Bill was$116.94 More

These guys are scammers and my wife and I are filing cases against them. We went to get my daughter a car and they showed us a price and then the paperwork we signed was more than the agreed price. They cases against them. We went to get my daughter a car and they showed us a price and then the paperwork we signed was more than the agreed price. They said it will be the price and payment when we put the down payment down. They lied and it was not the payment. We said we wanted our down payment back and they refused. Don’t trust them especially the guy who’s on something Richard doing the finance scams. Ashley is also part of the scam and don’t trust this person. Avoid this place and if you have to go there then record everything. If you get scammed then don’t tell me I didn’t warn you. More

Will Amiri general manager is just abusive, pressure sales no customer service. Stay away is my advice it's terrible. sales no customer service. Stay away is my advice it's terrible. More

Terrible, aggressive, evasive sales manager. We walked out feeling disrespected and that our time was wasted. I would not give them my business even if they offered me a great deal (he refused t We walked out feeling disrespected and that our time was wasted. I would not give them my business even if they offered me a great deal (he refused to provide me a quote for a monthly lease payment, so that didn’t even come close to happening. Avoid this place if you want a calm, no xx experience. More

If this is your first time buying a new car don’t go here there “trust worthy” slogan does not apply to them there “trust worthy” slogan does not apply to them More

My spouse and I bought a new car from this dealership in 2018. When we purchased the car, we were also sold a 5 year maintenance plan that would cover all of the services for those 5 years from major routin 2018. When we purchased the car, we were also sold a 5 year maintenance plan that would cover all of the services for those 5 years from major routine service down to simple oil changes. The first time we went to get a service done they instead of using the service plan we had and were paying for, they charged us over $300. We confronted them and they said they would have finance correct it. Well it's over 5 years later and they still have not reimbursed us or provided any credit to correct the money they essentially stole from us. The service department is claiming that because the original people that worked there when it happen are no longer there, it's not their problem. Well my service records and record of my payment are with you, I don't expect the tech from 5 years ago to have that record, I expect the company and the people currently there to have it. Which they do because they literally gave us a receipt for it now in 2024. I have bank statements and even the Future Hyundai of Concord's electronic records to show they made us pay for a covered service out of pocket. More

This place will treat you horribly. They have a reputation for damaging cars during repair and not disclosing it, hoping you drive off the lot and can then blame it on you. New ownershi They have a reputation for damaging cars during repair and not disclosing it, hoping you drive off the lot and can then blame it on you. New ownership is a joke and will not take any ownership for anything, they will tell you to kick rocks, which sucks because they used to be excellent and are riding on the coat tails of the owners that actually cared about service. We've been fighting with them for 5 years to credit us for a service that they made us pay for but should have been covered under our plan. They're now telling us "Well no one is here from 5 years ago". I've never been treated so disrespectfully, and they had the audacity to try to buy our car from us today over email. None of the people we talked to about this last year when they damaged our car and didn't tell us are here either. You read the right, they damaged our bumper while repairing our car and didn't tell us. When the shuttle driver picked me up during the repair process they told me they pick up people all the time for this issue. Don't give them your buisness, they won't care about you, and try to pull a fast one on you when they damage your car. More

The service department is untrustworthy, they try to sell you services that arent needed and Maribel is very very unprofessional and rude. She talked over me, refused to listen to me and tried to push me int you services that arent needed and Maribel is very very unprofessional and rude. She talked over me, refused to listen to me and tried to push me into having grossly overpriced work done there so she can get her commision. Save yourself and do not go to this place. Alot of bad reviews elsewhere... More

Purchased a new vehicle with extra options (like window tint and third party warranty) and decided that I didn’t want the cars extra options within less than 24 hours later. Finance guy indicated the r tint and third party warranty) and decided that I didn’t want the cars extra options within less than 24 hours later. Finance guy indicated the refund will happen almost right away, but it’s been almost 9 weeks and they haven’t returned the money. It felt like a pushy finance manager adding endless options to take your money and not refunding it once you decide the option was not needed. I followed up a several times and the responses have been harsh and borderline unprofessional with emails in ALL CAPS TEXT. Additionally, the timeline for the refund of our money has moved several times. I really expected better from the dealership experience and am very disappointed. I am also dissatisfied with the lack of response from the general manager and sales rep that has been included in communications but has failed to acknowledge the deficiencies in their process. More