Future Ford of Roseville

Love Future Lincoln of Roseville I have been a customer of Future Lincoln in Roseville, since 2010 and have purchased two new Lincolns over the past 8 years. For my last purchase, my I have been a customer of Future Lincoln in Roseville, since 2010 and have purchased two new Lincolns over the past 8 years. For my last purchase, my salesman (Robert Duran) was excellent. I had a specific model and accessories in mind which he searched for and found in Phoenix, AZ. He had the car delivered to Roseville, prepped, where I took delivery of it. Robert sat with me in the car for nearly n hour, walking me through the operation of all of the high tech equipment & features of the car, until I felt comfortable with everything. Both vehicles were serviced exclusively by Future Lincoln of Roseville and I have always been pleased with the way that they have serviced my cars, the professionalism of my service advisors (Darrell Del Torre), and the helpfulness of the parts department when I have ordered accessories and parts. Overall, a great experience, every time I go in for service. More

Awesome service GREAT service by Jim Zerkovich Took shorter than expected Car was washed after Servicing Explained in detail problem. Clean waiting room. Shuttle i GREAT service by Jim Zerkovich Took shorter than expected Car was washed after Servicing Explained in detail problem. Clean waiting room. Shuttle is a bonus. More

Quick, and Jim got right on it!! I dropped into the dealership without an Appointment, cuz my Air went out unexpectedly & it was almost 100 degrees out. Jim Z. came right out to my ca I dropped into the dealership without an Appointment, cuz my Air went out unexpectedly & it was almost 100 degrees out. Jim Z. came right out to my car & checked out, he said "OMGosh its like a Heater" after that he got me a Rental Car & I was on my way. When I picked up my car it was working again. Jim Z. is a Great Service Person, from now on I will Only use him when my car needs Servicing. Great Job Jim Z. Thanks for everything.... More

Service Tech, Eric Hannon was excellent . It must have rained because my car was filthy. An exterior WASH would have been a nice touch. Future Ford in Rosevil Eric Hannon was excellent . It must have rained because my car was filthy. An exterior WASH would have been a nice touch. Future Ford in Roseville is very good. More

Love my 2016 Escape I purchased new my 2016 escape from future Ford. The purchasing experience was pleasant, I came away very satisfied with the deal. I was treated kind I purchased new my 2016 escape from future Ford. The purchasing experience was pleasant, I came away very satisfied with the deal. I was treated kindly and respectfully by all sales staff. I am very satisfied with my car… Could be one of my favorite cars i have owned. excellent performance and better than expected gas mileage. More

I did see bellow I am very disapointment with your service I leased my second MKZ from you last Novwmber almost a year ago today. Even though you charge me for regi I am very disapointment with your service I leased my second MKZ from you last Novwmber almost a year ago today. Even though you charge me for registration and plates, today I have no received my plates I have been calling you , email you and phone you concering my problem and today I have got no response, with the danger to be stopped y police and you get me in trouble If I do not hear from you the next 5 days I will not lease and other car from you And I will file a complain with Lincoln. Dimitris Kakridas More

Friendly, Professional,Comfortable Raymond Mathison is a terrific person and very knowledgeable. He took care of all my needs. Mauser is awesome, so friendly and knows his job very well Raymond Mathison is a terrific person and very knowledgeable. He took care of all my needs. Mauser is awesome, so friendly and knows his job very well. The dealership is very very esthetically pleasing and comfortable. Their inventory is amazing. Thank you Future Ford and especially Ray and Masen!! More

Service Plan Response Great service provided by the back-up service manager! Mike provided full explanation of the service provided as well as what to expect on the next s Great service provided by the back-up service manager! Mike provided full explanation of the service provided as well as what to expect on the next service. More

Brake check Alex was very helpful and attentive. He explained process and time required for inspection. Pprters retrieved my car very quickly. It was a easy exper Alex was very helpful and attentive. He explained process and time required for inspection. Pprters retrieved my car very quickly. It was a easy experience. More

Coils and spark plugs Went in and was told it was coil. I had it replaced ,then told my spark plugs were not the right ones in car and if I didn’t replace them they could Went in and was told it was coil. I had it replaced ,then told my spark plugs were not the right ones in car and if I didn’t replace them they could foul out new coil. I stressed all day knowing they were the factory plugs! I spent 416.00 replacing plugs because coil was 458.00and I didn’t want to replace again. When I Picked up car I was told SORRY plugs were the right ones they just recommend a different one now. I was told me my car was running like a champ and before I got to freeway it was missing again! Needless to say I was back getting another 7 coils replaced. 1491.00. I believe the 350.00 labor charge should of been refunded on spark plugs due to their mistake of telling me they were wrong ones then telling me at pick up they were the right ones. I also think the labor charge on coils excessive 832.00 I called another reputable shop and out the door price for 8 coils was 940.00. I felt I was taken advantage of😢 More