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Future Chrysler Dodge Jeep Ram of Concord

Concord, CA

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52 Reviews

4901 Marsh Dr

Concord, CA

94520

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52 Reviews of Future Chrysler Dodge Jeep Ram of Concord

April 10, 2024

Absolutely avoid this dealership they will do anything to mislead you. My wife and I were very nervous. They got us to come inside when a negotiated price was fair, but when it went to the finance manager, t More

by bryanbswll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aron, Haysanullah Taymuree
March 04, 2024

Avoid this dealership if you are purchasing a used car. I was very dissatisfied with how they handled my purchase. Based on my experience, they are not to be trusted More

by Redwood
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Sammy , Pete Lagusis
July 17, 2023

We had a sales manager (Amin Ansari) try to bait and switch us and try to sell us cheaper car using a more expensive vin. My wife and I wanted to purchase a 2023 dodge hornet and we settled on a price. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amin Ansari
March 20, 2023

I am 85 years old, and my friend is 72 years old, she has Parkinson’s disease and uses a walker to get around, she can’t speak above a whisper, so I have to talk for.her, I have a bad knee and I have to use More

by donpelot
Recommend Dealer
No
Employees Worked With
sales department,Hans Anwar
October 26, 2022

Horrible experience. Trying to resolve a dispute. Dealership will not respond to my communications. They are ghosting me and refusing to pay me money owed. More

by james.ormond
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rory, Julio, Phil, Raj
February 05, 2021

I have taken my vehicles in several times for scheduled maintenance and have slwsys received great service. Yesterday was no exception. Shannon helped us out with installing replacement bulbs for the headl More

by Mary D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
January 18, 2021

Went to test drive and buy a truck. So far so good until salesman Francisco tells sales manager Frank, that I don’t have a job. Freddy comes out and, no introduction, sits down and says “what are you trying More

by Cyruspop925
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank (manager) is whom I am rating. Francisco did average
November 24, 2020

After commuting 800 to 1000 miles per week, my Poor Little 2012 Avocado Green Fiat finally kicked the bucket... 😭 But thanks to Future Chrysler Dodge Jeep Ram of Concord's Top Notch Customer Se More

by Jamie Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Freddie, Rory
August 17, 2020

Shannon was very professional and detailed. Awesome customer service. Thanks for being so upbeat and patience. They are very fortunate to have you on the team. Great job ! More

by Keys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
May 27, 2020

RUDE PARTS DEPARTMENT CHRIS FROM PARTS DEPARTMENT WAS RUDE, I DO NOT WANT TO GET IN DETAILS BUT I AM PISSED, IN THIS DIFFICULT TIMES THEY SUPPOUSTO KEEP CUSTOMERS NOT CHAS More

by tonikirov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
PARTS DEPARTMENT
1
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