Future Chevrolet

They went above and beyond my expectations to get me back on the road and accomplished it in a timely manner. I was shocked how fast they got an entire battery shipped and installed. They also made me feel w on the road and accomplished it in a timely manner. I was shocked how fast they got an entire battery shipped and installed. They also made me feel welcome and comfortable through the entire experience. More

It's always great dealing with Chad. My vehicle was seen quickly and I was treated very well. My vehicle was seen quickly and I was treated very well. More

Great service, cool people would definitely recommend to everyone in need of a vehicle to check them out. everyone in need of a vehicle to check them out. More

They where outstanding and did us very well and found me a very nice car a very nice car More

very pleasant experience. Much faster transaction than previous dealerships. Marcus was easy to work with and ready to assist . Much faster transaction than previous dealerships. Marcus was easy to work with and ready to assist . More

Great service, great people. Easy people to work with. I purchased a 2023 Silverado last year and also a 2024 Colorado this year Easy people to work with. I purchased a 2023 Silverado last year and also a 2024 Colorado this year More

Had the battery thoroughly checked out. It was great! No problems. The battery died in the parking lot at my home. I had usaa restart it. It was great! No problems. The battery died in the parking lot at my home. I had usaa restart it. More

Decided on the truck through Internet sales department. Filled out the credit application, made an appointment for the next day. When we arrived the truck still needed to filled up with fuel and washed. I Filled out the credit application, made an appointment for the next day. When we arrived the truck still needed to filled up with fuel and washed. It took a hour of sitting around to wait on the finance person. He could tell we were upset about the wait. I asked what took so long, he said he knew about our appointment but just started working on our deal 20min ago. The place was not busy we were literally one of 2 customers in the building. He then told us he didn’t want to sell us the truck unless we were willing to give him a good review, and it’s ok because there’s no loyalty to customers or dealerships anymore. He then told us the vehicle is going to break down so you need to buy the extended warranty. Then he made a couple remarks trying to connect that were not offensive but just ridiculous and unprofessional about his wife. 1hour and 40mins later we finally were done. Normally other dealers take 30-4o min max, with the better ones 15 min. I purchased my first vehicle from this location in 1993 when it was performance Chevrolet. This is my daughter’s first vehicle. We have purchased more than 120vehicles for both business and personal mostly dealing with just fleet personal. I have a LOC with ford motor credit to buy vehicles. This experience left me feeling sorry for the state of your company Future Auto. I doubt I will make any purchases from any of your branded dealerships in the future. Good Luck More

Service advisor seemed kind of grumpy. Auto tech forgot to balance tire after patching, which required me to turn around and come back to get it done properly. When they went to fix it, th Auto tech forgot to balance tire after patching, which required me to turn around and come back to get it done properly. When they went to fix it, the other tech misunderstood the issue and only rotated the tires (again) without fixing the balance. Due to the confusion, I had to wait over an hour when picking up my truck. Also, no loaner vehicle was available despite bringing it in for warranty/recall items and they weren't able to get me an Uber since I live outside of the 10 mile radius. Twice I asked for them to not wash my truck in the carwash, but when I picked it up they had washed it. More

I trust Future Chevrolet but I watch what was done. The shop filled my washer fluid with plain water. I guess so the ‘add washed fluid’ would not display when the truck was started. The last time only The shop filled my washer fluid with plain water. I guess so the ‘add washed fluid’ would not display when the truck was started. The last time only 5 quarts of oil was poured in instead of 6. Still I would prefer to come there. You will take care of problems like that without question. Also, Jon my service manager is very friendly and helpful. More