Frontier Toyota

We wanted to share a review of the excellent customer care provided by Johnny at Frontier Toyota. We visited the dealership after meeting with another Toyota dealership the day before, looking for a g care provided by Johnny at Frontier Toyota. We visited the dealership after meeting with another Toyota dealership the day before, looking for a good deal on a 2025 Camry Hybrid. Although the specific car we wanted was not available, the staff worked diligently to locate it at another dealership and arranged for its transfer to Frontier Toyota for delivery to us. Upon delivery, Johnny guided us through the entire finance process. He clearly explained the various options for maintenance and extended warranties and accommodated our request to process a $5,000 deposit via credit card. We were particularly pleased that Frontier honored the trade-in value we received from CarMax and facilitated the seamless trade-in of our vehicle. However, as we were about to drive away in the new car, we discovered that it did not include the sunroof we had specifically requested. This created an urgent situation where the sales team offered us the choice of either finding another car or receiving a small discount on the current vehicle. This is where Johnny truly excelled. Leveraging his knowledge of inventory systems, he quickly reviewed options and presented us with approximately five vehicles that met our preferences. He also immediately began reversing the paperwork for the original sale, as we had not yet officially taken delivery of the incorrect vehicle. This was a tense moment, but Johnny’s calm, solution-oriented approach helped us navigate it successfully. Ultimately, we decided to upgrade from the Camry to a Crown Platinum Hybrid. Johnny once again demonstrated his expertise by negotiating a fair deal with an acceptable price, presenting financing and leasing options, and covering some of the dealer costs. He also honored all agreements and financial considerations from the initial Camry transaction. Additionally, Johnny ensured that our original down-payment check, which had already been processed, was voided and shredded on the next business day. He even sent us a picture of the voided and shredded check for confirmation, providing peace of mind. We firmly believe Johnny not only saved the sale for Frontier Toyota but also restored our confidence in the entire transaction. His expertise, resourcefulness, and willingness to ensure our satisfaction went far beyond what we expected. From thoroughly researching available inventory to addressing our concerns with professionalism and flexibility, Johnny exceeded all expectations. Without his efforts, we likely would not have purchased a vehicle that day and would have been back at square one in our search. In short, Johnny treated us with respect, honored our requests, efficiently offered options, and demonstrated incredible flexibility and professionalism throughout the process. He is a tremendous asset to Frontier Toyota, and we deeply appreciate his efforts to make us happy while going far beyond the standard requirements of his role. More

Jasmine was super friendly, answered all my questions, and made sure we were comfortable. The whole process was smooth and easy thanks to her! :) and made sure we were comfortable. The whole process was smooth and easy thanks to her! :) More

I have not purchased a new vehicle in 20 years. The crew at Frontier Toyota accommodated all my needs. In addition Jasmine was extremely helpful and made the experience an overall enjoyable one. I The crew at Frontier Toyota accommodated all my needs. In addition Jasmine was extremely helpful and made the experience an overall enjoyable one. I highly recommend buying from them. More

Belen was a friendly and responsive person to purchase my car from. She answered all my questions and communicated with me regarding the arrival of the vehicle I chose. I would recommend working with her. car from. She answered all my questions and communicated with me regarding the arrival of the vehicle I chose. I would recommend working with her. More

Dealership was clean and employees were helpful and friendly. Especially Tee Nguyen and Johnny. Thank you friendly. Especially Tee Nguyen and Johnny. Thank you More

T was great to work with! Very knowledgeable and professional. We couldn’t have asked for a better sales professional. From the negotiation down to the final send off. He mad Very knowledgeable and professional. We couldn’t have asked for a better sales professional. From the negotiation down to the final send off. He made the entire process enjoyable. I would recommend to anyone looking to buy a vehicle More

T Nguyen was a great guy to work with and very helpful! We would highly recommend him. We would highly recommend him. More

After my first experience with Frontier Toyota, choosing where to make my second purchase was a no-brainer. Frontier offers an extensive selection of vehicles, a spotless facility, and a team of highly prof where to make my second purchase was a no-brainer. Frontier offers an extensive selection of vehicles, a spotless facility, and a team of highly professional staff. A special shout-out to Belén Gonzalez, who made this transaction seamless and enjoyable! I was in and out of the dealership in less than an hour. I already know where my third purchase will be—thank you, Frontier Toyota! More

Mr. T gets it done every time ! Thank you so much for a great car buying experience and to frontier! Best service! great car buying experience and to frontier! Best service! More

Ask for T when you come to shop for a vehicle at Frontier Toyota if you're looking for great service from someone who is NOT a pushy salesman and who will make the process quick and smooth. Highly recommende Toyota if you're looking for great service from someone who is NOT a pushy salesman and who will make the process quick and smooth. Highly recommended 5 star service More