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Frontier Toyota
Valencia, CA
435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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435 Reviews of Frontier Toyota
January 18, 2025
As soon as we pulled up to the dealership T Nguyen was ready to go. Immediately helped us with all the cars we were interested in and got us test driving. The facility is clean and nice and quiet and ever ready to go. Immediately helped us with all the cars we were interested in and got us test driving. The facility is clean and nice and quiet and everyone worked hard and fast to help us out in no time. He is an amazing sales rep. He offered us an amazing price and helped work around what we were comfortable with. He never once pushed us too far or made us uncomfortable. it was a very welcoming experience and all sales representatives should learn from him. I will be recommending him to all of my family now when they are interested in buying a car. I can’t thank you enough! More
by Jackie Ibarra
Employees Worked With
T Nguyen, Aurelio Lopez
January 16, 2025
This is my second time purchasing a car at Frontier Toyota. My first experience was so wonderful, I had to come back. John Sagun (JJ) was so attentive and patient. He explained the different Prius mode Toyota. My first experience was so wonderful, I had to come back. John Sagun (JJ) was so attentive and patient. He explained the different Prius models and trims thoroughly, providing me with clarity to make the big decision. Huge shoutout to Chris Akopyan in sales for helping me find the best deal for my new 2024 Prius LE. I would like to thank manager Robert Morales (Bobby), for his professionalism and willingness to go the extra mile. Sebastian in Finance made the paperwork process smooth by providing clear explanations and solutions to all of my questions. Overall, I'm so happy with my new car. I couldn't have done it without the amazing team at Frontier Toyota. More
by negrete_emma
Employees Worked With
Robert Morales, Javier Gutierriez, Leon Kimelman, Chris Akopyan, Sebastian Guerra, JJ Sagun
January 04, 2025
I have purchased or leased several Toyota vehicle and have been happy with their service and ease of purchase. T was knowledgeable and helpful and made sure I understood the features and tech before I d have been happy with their service and ease of purchase. T was knowledgeable and helpful and made sure I understood the features and tech before I drove away with my new car. More
by GT
Employees Worked With
T Nguyen, Aurelio Lopez
January 03, 2025
Belen made our truck buying an excellent experience. Her kind and professional attitude made our decision to buy a brand new truck easy and confident we were getting a great deal!! Belen is billingual, Her kind and professional attitude made our decision to buy a brand new truck easy and confident we were getting a great deal!! Belen is billingual, fluent in Spanish which was very helpful!!Chris from finance was also super friendly!! More
by RUTHIElemus
Employees Worked With
Chris Akopyan, Belen Gonzales
December 28, 2024
Belen was great she was able to show me the car I wanted. Showed me how to use some of the features along with pairing my phone. Although, I do wish the purchasing process was a bit faster. Overall t Showed me how to use some of the features along with pairing my phone. Although, I do wish the purchasing process was a bit faster. Overall the process was smooth. More
by LizzySmile 1
Employees Worked With
Belen Gonzales
December 16, 2024
I highly recommend this dealer, gave us a great deal, got us in and out efficiently! The staff were great and welcoming! This is by far the best buying experience I have had and at 66 years old I have a lo us in and out efficiently! The staff were great and welcoming! This is by far the best buying experience I have had and at 66 years old I have a lot! Mr. T Nguyen was friendly , knowledgeable professional and his word is good as gold! Also shout out to our finance manager Chris and sales manager Mr Morales! Thank you kindly! Don H More
by Don H.
Employees Worked With
Robert Morales, Chris Akopyan, T Nguyen
December 14, 2024
Horrible experience. Left my Tundra for service and fixing the rattling sound from the front doors, which these "professionals" have tried to fix for the fifth time and c Left my Tundra for service and fixing the rattling sound from the front doors, which these "professionals" have tried to fix for the fifth time and could not, writing that this rattling sound is as normal as in another Toyota, that is, upon their possession I bought a piece of xxxx for 80 thousand for which extraneous sounds in the door panels are normal, because they are in other similar cars. BUT THAT'S NOT ALL. When I came to pick up the car after the service and check if they did something about the extraneous noise from the panels, I found out that they broke the volume knob and instead of replacing it they just glued it and when I turned it it broke off and remained in my hands. When I left the car I did a sound check together with Frank Ramirez who commanded me to make it louder and quieter so that he could hear the sounds from the panels, after which I left the car with them, which shows that this knob worked when I left the car with them. because they made the glue something got damaged and they couldn't just replace the knob, they said they would give me an estimate for replacing the whole unit and I had to pay for it. Frank Ramirez also tried to film me in my car on his personal phone without my permission, and after my demand not to do it and delete the video he deleted it, but nevertheless I believe that he illegally invaded my personal space causing me terrible inconvenience, discomfort and unwillingness to communicate with such Toyota representatives in the future. More
by Panutsa Alexandr
Employees Worked With
Frank Ramirez, Arshak Kirakosyan
