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Frontier Auto Sales Inc.
Jonestown, PA
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19 Reviews of Frontier Auto Sales Inc.
Pleasant experience from from salesman John to the paperwork done and ready to deliver my vehicle. Reasonable price and also a 3 month warranty.. all issues or concerns taking care of before delivery paperwork done and ready to deliver my vehicle. Reasonable price and also a 3 month warranty.. all issues or concerns taking care of before delivery.. would highly recommend buying a vehicle from here. More
Exceptional customer service, great car... Military friendly! Highly recommend... They had me in and out with the car I wanted in less than 40 min. Thanks again Kirk and John!!! friendly! Highly recommend... They had me in and out with the car I wanted in less than 40 min. Thanks again Kirk and John!!! More
Nice dealer, down to earth people, so far they have been standing behind what they sell.had a few issues but they are fixing them. Kirt is a great sells man! standing behind what they sell.had a few issues but they are fixing them. Kirt is a great sells man! More
Frontier Auto Sales is one of the worst, most untrustworthy car dealerships you can possibly go through. After purchasing a 2011 Tiguan with only 60,000 miles from them, John’s mechanic couldn’t untrustworthy car dealerships you can possibly go through. After purchasing a 2011 Tiguan with only 60,000 miles from them, John’s mechanic couldn’t even figure out how to replace the rear rotors on the Tiguan, which my local shop had done in less than a half hour for me once I had it home so this really should have been the first sign for what was to come. The car then had a warning light come on 10 minutes after it left their lot for low oil pressure. I called John, explained, and he assured me over and over that the car would be fine to drive based on what I had told him, and to not worry it was just a sensor. After putting the first sensor in the day after I bought it, the light was still on. John told me he believed it to be a faulty part and had me purchase another sensor. That sensor was installed, and still had the same issue. A couple days later, the timing chain tensioner broke, causing the timing chain to fail leading to total engine failure. The car now needed more money in repairs than it’s worth, and I haven’t even had it 10 days! Any warranty he gives you or tries to sell you is worthless. And this isn’t just my opinion, but the opinion of my attorney whom I had to get involved as well since John refused to take any responsibility for the problems that arose. After 3 months of John promising high and low the car would be repaired, John decided it wasn’t his problem, my warranty (which was useless anyways) had expired by this point, and now I’m making payments on a paper weight, and had to have my own personal attorney get involved as well as the attorney general’s office. John is far from an honest or trustworthy businessman, and I would strongly suggest avoiding this dealership at all costs. More
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You will never find a better dealership Best experience I’ve had and I was at plenty of dealerships. Not only were they courteous but they were very prompt with the service and not overwhelm Best experience I’ve had and I was at plenty of dealerships. Not only were they courteous but they were very prompt with the service and not overwhelming. Mr. Romanoff doesn’t even realize how much of a blessing he was and he is very appreciated. More
Poor customer service and repair service We purchased a used car which we thought was reasonably priced but it had many issues within 1-2 days. Dealership was contacted for repair which took We purchased a used car which we thought was reasonably priced but it had many issues within 1-2 days. Dealership was contacted for repair which took a while and then the car actually had more problems when it was returned than when it went in for service. Car was taken in for a second time which took another couple of days to repair and still was not fixed. After spending hundreds of dollars to fix it at Frontier, we had to take it somewhere else and spent almost a thousand dollars to get it repaired correctly. The dealership was called several times to ask to speak with the owner, but phone calls were never returned so customer service appears to be poor once a purchase is made. More
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Great Customer Service Ernie, and Mike, and Mark all had a part of my sale. Each one was very helpful. Very courteous. Very professional. It was a great car buying experienc Ernie, and Mike, and Mark all had a part of my sale. Each one was very helpful. Very courteous. Very professional. It was a great car buying experience. I will buy from them again when the need arises. More
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Great experience I worked with Mike, he was very friendly and helpful. Low pressure dealership that you can trust. I will definitely refer my friends and family to t I worked with Mike, he was very friendly and helpful. Low pressure dealership that you can trust. I will definitely refer my friends and family to this dealership. More
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2009 Chevrolet Equinox I got a 2009 Chevrolet Equinox and I am beyond happy with my new car. The Equinox drives smooth and runs great. I'm comfortable driving it and I'm exc I got a 2009 Chevrolet Equinox and I am beyond happy with my new car. The Equinox drives smooth and runs great. I'm comfortable driving it and I'm excited for more. Thank You Mike Romanoff for everything and friendly I appreciate everything. More