Front Royal Ford - Service Center

Told me couldn't turn off adaptive trans learning. ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't th ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume More

Easy to deal with. I live in Winchester so it’s a little ways to go but the experience is well worth it! I live in Winchester so it’s a little ways to go but the experience is well worth it! More

They are awesome in service department! thank you ! For your knowledge and professional attitude! Great work knowledge! thank you ! For your knowledge and professional attitude! Great work knowledge! More

There was a huge mistake on the pricing on my daughter 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were v 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were very impressed with him handling the sell. Enjoyed working with him More

The work was done in a professional way and done in a timely way like them as professional workers timely way like them as professional workers More

Great service this time around, just as one would expect. A good recovery after a rocky start. A good recovery after a rocky start. More

I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! More

Great customer service and was updated on repairs of the vehicle. Would highly recommend this service department. vehicle. Would highly recommend this service department. More

Zach and Kristian are great front line folks. They are helpful and do their best to make the customer happy. They are helpful and do their best to make the customer happy. More

Very friendly customer service! Always come here for the service of our fords! Wouldn't go anywhere else! Always come here for the service of our fords! Wouldn't go anywhere else! More