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Front Royal Ford - Service Center

Front Royal, VA

4.5
460 Reviews

460 Reviews of Front Royal Ford - Service Center

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January 30, 2024

I loved the service and honesty from your advisor and staff I had a good experience, would recommend to family and friends More

by Tlf2144
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel O'Connor
January 23, 2024

Very helpful and attentive staff. The work was done on time and the communication through Shelly was outstanding. More

by jjf6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly, John Aguilar
January 18, 2024

My favorite Ford (or any! ) service department! Laurel handles the SupeDuty vehicles and is “super”! Best service for vehicle and customer alike. More

by jmhomeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

From beginning to the end, they were kind, attentive and patient. They listened carefully to what we wanted and needed and provided guidance to get the best car for us. More

by jkbigles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt "The Beard" McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
January 15, 2024

Friendly, courtesy and helpful. Informed me of the problem and provided professional advice and support. More

by maryfbasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

the whole staff were so kind and understanding with my tire situation. They even sent out the mobile unit to fix my tire. More

by dianadoucet1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
January 10, 2024

Great working with Laurel, she was a huge help with our issue and accommodated us by giving us an earlier appointment to prepare for the snow storm. I greatly appreciate her care towards taking care of our More

by vanghaus1423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Laurel made the appointment and oversaw the service work in a timely and professional manner. The next time I have my truck serviced I will ask for her. She is a credit to your organization More

by mfreilly0072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Wanted a $1000 for front brake job. $630 for a 40 minute job is absurd More

by Zebfoltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Aguilar
December 23, 2023

My salesperson, Jacob Henry, was excellent. He was knowledgeable and extremely helpful. I wish every auto purchase experience was this good! More

by pbs100
Recommend Dealer
Yes
Employees Worked With
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Henry
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