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Front Royal Ford
Front Royal, VA
920 Reviews
Front Royal Ford is more than just new and used sales, parts, and service. Our team, housed in Front Royal, is proud to serve drivers from Winchester VA, Strasburg VA, Woodstock VA, Luray and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 920 reviews
November 12, 2024
Everything went very smooth. Everyone was very friendly and helpful! Overall, it was great experience and I’m loving my new car! Everyone was very friendly and helpful! Overall, it was great experience and I’m loving my new car! More
by khaase83
Employees Worked With
Other Employees :
I’m not sure the managers names but likely one of the two not listed. We chatted awhile. Very friendly!!! They were all so patient with my son!
November 11, 2024
The team at Ford Service Dept. are always willing to help and they do an excellent job. are always willing to help and they do an excellent job. More
by gemini20878
Verified CustomerNovember 11, 2024
Recently purchased a 2016 Ford Fiesta with Ghazanfar Ali being the sales person to help me thru the process.I am going to get right to the point. With his help and patients in answering all of my questions being the sales person to help me thru the process.I am going to get right to the point. With his help and patients in answering all of my questions and concerns helped make the whole process painless from start to finish. It was a pleasure working with him and I think it will be the same for you also. More
by grandslamm51
Employees Worked With
November 09, 2024
Great service! I received a free oil change since I purchased my car at the same dealership. Thank you! I received a free oil change since I purchased my car at the same dealership. Thank you! More
by rsevill9
Employees Worked With
November 09, 2024
WOW! ! Had an overheating problem the day before I was to leave on a fishing trip, called the service department and they got expedition in and back befor ! Had an overheating problem the day before I was to leave on a fishing trip, called the service department and they got expedition in and back before I had to leave!! What a fantastic group!! More
by rdmitchelljr2
Employees Worked With
November 06, 2024
The service department at Front Royal Ford is outstanding kept communication through the whole process kept communication through the whole process More
by wralbright72
November 06, 2024
Great service, knowledgeable staff and parts availability is adequate. Nice waiting area and free coffee! is adequate. Nice waiting area and free coffee! More
by ladylaney50
Employees Worked With
November 05, 2024
Great process on purchasing a used Ford F250. Drove 1.5 hours away from home to see a used truck. Sales people were all friendly and helpful. I was a little surprised to see a "standard coverage Drove 1.5 hours away from home to see a used truck. Sales people were all friendly and helpful. I was a little surprised to see a "standard coverage policy" added to the first purchase offer since it covered nothing on the used vehicle except key replacement and was fairly pricy, but sales manager agreed to remove it when I questioned them as to its value. In terms of working the loan and assisting with the sale they were all helpful. The whole process was fairly easy from start to finish and I would recommend them for others. Ali was great to work with. Thank you Front Royal Ford for your assistance! More
by huge1
November 02, 2024
Zack was amazing. Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him Took care of my truck like it was his own. Kept me up to date on the progress. Best experience dealing with a complex issue to date. Kudos to him and the technicians that fixed my F150 More
by mattclear78
Employees Worked With
November 02, 2024
Laurel is a very knowledgeable and smart service advisor. I don't know how she does all she does! I don't know how she does all she does! More
by shyoung0
Employees Worked With
