Frisco Chrysler Dodge Jeep Ram - Service Center

Still waiting on call back, since 1st day i boight my car everything was lack of communication and what i was told was getting done didnt get done and or was done wrong everything was lack of communication and what i was told was getting done didnt get done and or was done wrong More

Service writers are all great, no issues there however my last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the garage and driveway. The oil filter was loose and had leaked more than a quart. On the last visit for my Ram I noticed my lug nut key was missing, when searching for it I noticed it was still on the passenger front lug nut. Had this come off going down the highway could have caused damage to not just my vehicle but others around me. Also noticed that 5W20 oil has been used even though 0W20 is the factory recommended oil for the Ram. Lastly the oil life monitor was not reset and no reminder sticker placed on my windshield. More

This is the second survey I have been asked to complete. Please review my responses from the first survey. Please review my responses from the first survey. More

The service response and information provided have been very helpful and the experience is always smokth very helpful and the experience is always smokth More

Jordan was attentive and helpful in every way! Made sure to keep me updated on my services. He described what I needed and why in detail. One of the best advisors I have ever encountered. Made sure to keep me updated on my services. He described what I needed and why in detail. One of the best advisors I have ever encountered. More

I am not happy from my last service. If I had guided properly I would have saved good amount of dollars. Staff is least bother for customers welfare. I feel I am paying more on this deal If I had guided properly I would have saved good amount of dollars. Staff is least bother for customers welfare. I feel I am paying more on this dealership than others More

Eta was incorrect and I had to call to get updates. Customer service was off site Customer service was off site More

Oil change and tire rotation - Brian checked me in and 45 minutes later I was back on the road. Thank you. minutes later I was back on the road. Thank you. More

Davis was great, very knowledgeable snd helpful. He took great care of my truck! Highly recommend! He took great care of my truck! Highly recommend! More

John was professional, prompt and clear in his approach. I was happy to use dealer services I was happy to use dealer services More