Frisco Chrysler Dodge Jeep Ram - Service Center

Great service and knowledgeable group, prompt work and very professional , will definetly keep coming back very professional , will definetly keep coming back More

I’m extremely disappointed with the way this issue has been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, d been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, due to the ongoing delays and faulty parts, I’ve had to rely on a rental car this entire time, which has been a significant inconvenience and expense. Despite numerous follow-ups—often three to five times a day—I still receive no proactive updates. I’ve repeatedly asked for the Service Manager, Niel & Ryan to get in touch with me, but my calls and requests have gone unanswered. That lack of response is unacceptable. Unfortunately, my experience working with Jordan has also been unreliable. The lack of consistent communication and follow-through has left me with no confidence that this issue is being handled responsibly. This entire situation has gone far beyond a reasonable delay. I need immediate clarity on what is being done to resolve the issue and what timeline I can expect—without me having to chase for answers every single day. More

Dealership was great warranty process takes to long for approval wasted a day waiting for approval approval wasted a day waiting for approval More

Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue professional and knowledgeable. Fixed the issue More

High quality job was done to my Jeep on time Mr. Derrick Johnson is doing exceptionally work Derrick Johnson is doing exceptionally work More

Hunter Pierce is a wonderful service representative. He always provides excellent service and keeps us updated thru the service process. Frisco Dodge is one of the best dealerships I have ever worked He always provides excellent service and keeps us updated thru the service process. Frisco Dodge is one of the best dealerships I have ever worked with. I would recommend them for service or purchases to anyone that asks. More

Davis and the whole team are amazing! ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sur ! Davis always makes sure i’m taken care of and explains everything to me in detail so i can understand!!! My car is my dream car, and Davis makes sure to tell me the best way to take care of it for service and all other things. I know i am in good hands with this team, and for that, i’ll never go anywhere else. So grateful for Davis and everyone at Jeep Frisco. More

Prompt quality service and good communication throughout the process. No surprises on the service or cost. the process. No surprises on the service or cost. More

Overall the service was completed properly. The time did take longer than they said it would take. I didn’t get as many updates as I have in the past The time did take longer than they said it would take. I didn’t get as many updates as I have in the past More

I appreciate the help and fast service provided to resolve our issue with the new compass resolve our issue with the new compass More