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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,592 Reviews

1,592 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 08, 2025

Full inspection, oil change, new tires, alignment - took a while…trouble with communication between delivery of tires & installation tech…he didn’t get the massage that the tires had arrived. SERVICE ADVISO More

by Ddoremus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

It's wonderful to know the service advisor and parts department met your expectations. We appreciate your feedback on communication, as it helps us improve our operations. Thanks for choosing Frisco Chrysler Dodge Jeep Ram!

April 07, 2025

John was a great service advisor. Service was prompt and my wait was minimal. Very courteous and professional. More

by Floyd_rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing!

April 07, 2025

Always polite, solve the problem eventually. Sometimes they keep the car longer than needed but this is because they don’t give appointments. Mechanics are good. Wish they gave loaners. More

by hindiehno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the feedback on our mechanics and will certainly take your suggestions into account. If you have any more thoughts to share, feel free to reach out. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

April 07, 2025

Great dealership. Took me in before my appointment time and let me know how long it was going to take. More

by Wgrn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Wishing you all the best.

April 07, 2025

Easy to deal with. No hidden add ons. The salesman was very helpful and followed up several times. More

by jrbf
Recommend Dealer
Yes
Employees Worked With
Brad Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram.

April 07, 2025

Hunter was very attentive and informative. He went over the tire sale which I appreciated. He did let me know that if I had any questions or needed anything that he would be my contact person. More

by shvezz87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear you appreciated our team's attentive service and information on the tire sale at Frisco Chrysler Dodge Jeep Ram. Thank you for your feedback, and take care.

April 06, 2025

Hunter was very professional and respectful. Hunter always provides the best experience with customer care. Great experience as always with Frisco Dodge. More

by tonya.hawkins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team. We're glad to hear about your positive experiences with Frisco Chrysler Dodge Jeep Ram.

April 05, 2025

Excellent service. Prompt, professional customer service. John Moen, service advisor was outstanding…..staying in touch with prompt updates on service progress. More

by calemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. Our team always aims to provide prompt and professional service, and we're glad you had a great experience with us at Frisco Chrysler Dodge Jeep Ram.

April 04, 2025

Quick, understanding, reliable. Wonderful service with outstanding customer care team. Will continue to use their services. More

by buckeyechris2003
Recommend Dealer
Yes
Employees Worked With
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodrigues
Apr 04, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Our team appreciates your positive feedback and looks forward to assisting you again.

April 03, 2025

John Moen was great to work with. Very easy to work with and very knowledgeable. Good guy! More

by Clay McAfee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad our team impressed you.

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