Back

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,734 Reviews

1,734 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
May 29, 2025

They refused to provide rental car even when I had Jeep wave program. Service is focused on maximum upsell. They have previously started work without authorization. Had to go back and forth 3 to 4 times fo More

by JeepWave
Recommend Dealer
No
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care that you encountered, the availability of a loaner vehicle, and the multiple visits for a recall repair. Please email me with your preferred contact information. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 28, 2025

John mown was my service advisor. He did a great job diagnosing my trucks electrical problem and the service fee was reasonable More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recognizing our team. We're glad you had a positive experience with your service and the electrical issue on your truck was resolved to your satisfaction.

May 28, 2025

I've come to Frisco CDJR for a long time now. They've greatly improved from what they used to be. More

by ZKW98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for staying with Frisco Chrysler Dodge Jeep Ram over the years. We appreciate your loyalty and are glad you noticed our improvements. Take care!

May 27, 2025

I like the communication I received about my car this weekend when I brought it in for service More

by todd.mclaughlin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re glad to hear you appreciated the communication during your service visit. Keeping you informed is a priority for us, and we’re happy we could make your experience a smooth one. Looking forward to serving you again!

May 27, 2025

Welcoming service center. Dealership was able to complete my LOF services and had new tires needed for my 1500 Ram ,mounted and balanced all in a couple hours. Highly recommen More

by Tdunndeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your recommendation. We’re glad to hear you had such a smooth service experience with us here at Frisco Chrysler Dodge Jeep Ram.

May 27, 2025

Always pleased with service and customer service with Derrick Johnson. The professional service is always great More

by nikki_johnson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're happy you consistently enjoy the service from our team at Frisco Chrysler Dodge Jeep Ram. Thank you for your positive feedback and trust in us. Have a great day!

May 25, 2025

I had a fantastic experience with Daphne, my service advisor at Frisco Jeep! She went above and beyond to make sure my Jeep Wagoneer was taken care of quickly and thoroughly. Not only did she resolve al More

by sarah johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear about your positive experience at Frisco Chrysler Dodge Jeep Ram. It means a lot that our team could make sure your Jeep Wagoneer was taken care of efficiently. We look forward to assisting you with any future needs.

May 25, 2025

Brian was great to deal with, and while my tire didn’t arrive when they expected it to, I don’t hold them responsible. They kept me updated the whole time, solid communication which is really appreciated More

by eric.c.hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided excellent communication. Thank you for your understanding and support. Frisco Chrysler Dodge Jeep Ram looks forward to helping out next time!

May 25, 2025

We had a great experience at frisco Chrysler Dodge Jeep Ram we well be buying the next care there as well thank you Brad More

by cmonday71
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Our team is glad you had a great experience and look forward to seeing you again. Safe travels in your new car!

May 24, 2025

Nice friendly service. Got my Jeep in out in a timely manner. Very happy with the service and experience More

by dkeel0408
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Riley
Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're glad our team at Frisco Chrysler Dodge Jeep Ram could be of service to you and your Jeep. Safe travels!

...
4
...