Frisco Chrysler Dodge Jeep Ram - Service Center

My car has 78,766 miles and I just completed my third engine repair at this dealership. Now 9 days later the engine light is back on. engine repair at this dealership. Now 9 days later the engine light is back on. More

Logan was amazing from my first call, he took the time chat with me on the phone. He answered all my questions and we even had a laugh or two. He also went above and beyond..sent me a Video of all the J chat with me on the phone. He answered all my questions and we even had a laugh or two. He also went above and beyond..sent me a Video of all the Jeeps on the lot with chunky tires. He even brought me a vanilla latte, because I was coming in early after a girls night out, to buy the Jeep of my dreams. The only reason why I chose to drive to Frisco Jeep was because of Logan on that first call. He made me feel like a friend rather than a customer. I love my Jeep Wrangler and so does my Dog Jake! More

Very responsible and communicated well what was going on with my jeep while it was in the shop. with my jeep while it was in the shop. More

It took 3 visits to get the original service order done. A oil change and fuel and water separator filters done the issue was a cap on one of them, that had been serviced there b4 was stuck. Originally it w A oil change and fuel and water separator filters done the issue was a cap on one of them, that had been serviced there b4 was stuck. Originally it was said to have been overtightened and they would replace it free (2022) my issue is that because it was 2022, but the vehicle had been in storage the whole time, now that was the reason so they were not liable. A simple job costing 6-700 dollars almost cost $1300 and 3 trips to the service center they serviced it last the liability should go to them. Especially since a vehicle not being driven does not need filters replaced due to mileage not due to time. More

Terrible review process, I do not like to write reviews . .. please remove written reviews thank you .. please remove written reviews thank you More

Clean, well organized Service Center. Prompt attention and our vehicle was ready in a shorter time than was expected. Prompt attention and our vehicle was ready in a shorter time than was expected. More

Quick completion of service and recommendation provided by the support. Listening and completion is a good take on their part. by the support. Listening and completion is a good take on their part. More

My service advisor, Derrick was quick to get my car in, diligent in completing the work on time and excellent in applying available discounts:) diligent in completing the work on time and excellent in applying available discounts:) More

My service tech, Hunter, is great. Always kind, informative and quick & easy to correspond with - making sure everything gets done! Always kind, informative and quick & easy to correspond with - making sure everything gets done! More

Excellent service department. Truly appreciate the service advisors. Continue to take my 2018 Grand Cherokee. They even helped out my Mom with a tire issue on her 2024 Mustang. Th Truly appreciate the service advisors. Continue to take my 2018 Grand Cherokee. They even helped out my Mom with a tire issue on her 2024 Mustang. They are awesome! More