Back

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,460 Reviews

1,460 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
October 31, 2024

Wait more than 2 hrs for getting oil change with an appointment ! No car wash or vacuuming the car after oil changes. Never had this experience with different dealers More

by calvinqt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forget the name
Nov 03, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know your feedback is very important to us. I would like to speak with you about the time taken for your recent oil change with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 31, 2024

Dealership is always clean and in good order. I appreciate the refreshments that are available and the tables for use while you wait More

by gerdietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Nov 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We work hard to make Frisco Chrysler Dodge Jeep Ram a comfortable place for our customers.

October 31, 2024

Outstanding service. Tyler and Mike go above and beyond to take care of their clients. More

by ckuhney94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Black, Henry Truong
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the kind words about our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and support.

October 30, 2024

Great place to purchase a vehicle from. Got the deal done fast. Will be back! More

by TaylorfMcNabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Frisco Chrysler Dodge Jeep Ram. We're glad to hear everything was handled quickly.

October 30, 2024

Always fabulous service, 109% would buy from them again and we have both our Dodge Ram and Jeep serviced there 10 out of 10 service More

by JamiP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your 10 out of 10 experience at Frisco Chrysler Dodge Jeep Ram. We’re glad both your Dodge Ram and Jeep receives such top-notch attention from our team. Enjoy the road ahead!

October 30, 2024

Great location, however poor communication on what is being done. None of the issues were resolve felt like a waste of time More

by TXram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Moen
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback of utmost importance. I would like the chance to speak with you about your recent experience with our Service Department regarding the quality of communication about the status of your vehicle. If you would kindly email me your best contact information at a time that is best for you, it would be greatly appreciated. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

October 30, 2024

Everything went fine from start to finish. No real major issues, would probably buy there again More

by Kjhasko1
Recommend Dealer
Yes
Employees Worked With
Rashaud Johnson, Ravi Patel
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram appreciates your feedback. Hope to see you again!

October 30, 2024

The service rep. Brain was doing great customer service when I visited the dealership! Thank u , Brain and keep up the good work! More

by jasonyang2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain at service department.
Oct 31, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram is grateful for your kind words. Our team is always committed to providing great service.

October 29, 2024

I've been a customer at Frisco Chrysler Dodge Jeep Ram since purchasing new vehicles in 2020, We have always serviced our vehicles there and they are an excellent company that I highly recommend. My hig More

by cordis.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
Oct 29, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're glad that you feel supported and valued, especially by our service staff. Thank you for sharing these wonderful insights and recommending us—wishing you continued satisfaction with all your vehicles!

October 29, 2024

Great Service they took care of me and performed my Transmission service right and on time. More

by HEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 30, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for trusting Frisco Chrysler Dodge Jeep Ram with your transmission service. We appreciate your feedback. Safe travels!

...
27
...