Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,458 Reviews
Call Service Center (855) 768-9103

1,458 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

Sort by
November 18, 2024

I was expecting more, such as what type of oil they're about to put in my car. And what other options are and which was the best. More

by umg1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey
Report | Print
Nov 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to my attention. We want every guest to have a positive experience and I would like the opportunity to address the overall level of customer care that you received from our Service Team regarding your vehicle and its oil. Can you please email me with your preferred contact information? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 18, 2024

Service was prompt, professional and courteous. I would recommend this team to anyone looking for reliable Dodge service. More

by adriangrimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Report | Print
Nov 19, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we're glad to know you found our service prompt and professional. We appreciate the recommendation!

November 17, 2024

Poor communication with customer regarding their car’s status when in for warranty repairs. And the service managers just stay in their cubbies until one finally decides to ask if I need help. Ridiculous. More

by JOHN.PETEREIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Thomas
Report | Print
November 16, 2024

The entire experience was amazing start to finish, great customer service, amazing sales and everything in between More

by kergreens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omer Siten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Manqueros, Ravi Patel
Report | Print
Nov 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram thanks you for sharing your experience. Happy to hear our team provided great customer service and sales support. We appreciate the feedback and wish you all the best on the road ahead.

November 16, 2024

Brian was great about keeping me updated on the repair process and progress. Price came out to what Brian quoted. Appreciate the customer centric attitude displayed by Brian. More

by ahickey44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 17, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the kind words. Our team strives to deliver a positive experience at Frisco Chrysler Dodge Jeep Ram. We're glad you were satisfied with the repair process and pricing.

November 15, 2024

Hunter’s customer service skills are top tier he is always providing the highest level of care for us. Wouldn't take my Jeep to anyone else. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter (and formerly Chris for my Amazon vans)
Report | Print
Nov 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to know our team takes such excellent care of you and your Jeep. Thanks for sharing your experience with Frisco Chrysler Dodge Jeep Ram.

November 15, 2024

Brain was amazing! It was really easy to talk with him. Love his way of problem solving, you can tell he really wanted to help. It really felt like home! More

by Mrs.Goings 28
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
Nov 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It’s great to hear about your positive experience. Our team at Frisco Chrysler Dodge Jeep Ram aims to provide that level of comfort and assistance every time.

November 15, 2024

Brain was great! And so helpful the service was fast, Brain kept me up to date with everything and I really appreciate that. Thank you guys you all the best More

by Mrs.Goings 28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Foltz
Report | Print
Nov 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear about your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Glad everything went smoothly and you appreciated the service updates.

November 14, 2024

They always get whatever is needed done! Quick and professional! The free car wash was nice as well. More

by ace600f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Nov 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience with Frisco Chrysler Dodge Jeep Ram. We take pride in our quick and professional service, as well as the complementary car wash. Glad to have met your needs efficiently!

November 14, 2024

Loved the car! Salespeople were very attentive and helpful. All around good experience at this dealership. More

by jake_westbrook11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Black, Stephen Bruneau, Henry Truong, Hafsa Tanveer
Report | Print
Nov 15, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram. We're pleased to know that our team was helpful and attentive.

1
...
21
22
23
...
146