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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,751 Reviews

1,751 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 09, 2025

The service was a quick and easy process thank you very much for your work. More

by Kristin Graziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We're glad to hear everything went smoothly with your service.

April 09, 2025

Honestly I usually have a positive time. But this time it was honestly great. Derrick made it a great experience. If I can request someone every time it would be him. More

by SIERRAHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your thoughts. We're glad our team could provide a great experience at Frisco Chrysler Dodge Jeep Ram.

April 08, 2025

Excellent service, was in and out quickly for an oil change! Excellent service, was in and out quickly for an oil change! Will definitely come back! More

by Robert R
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Johnson
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback on the oil change service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram!

April 08, 2025

Full inspection, oil change, new tires, alignment - took a while…trouble with communication between delivery of tires & installation tech…he didn’t get the massage that the tires had arrived. SERVICE ADVISO More

by Ddoremus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

It's wonderful to know the service advisor and parts department met your expectations. We appreciate your feedback on communication, as it helps us improve our operations. Thanks for choosing Frisco Chrysler Dodge Jeep Ram!

April 08, 2025

Vehicle was serviced and returned on time as promised. Thanks for being professional and keeping me up to date More

by richardrenner0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asa Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a positive experience with our service team. Thank you for the feedback, and take care.

April 08, 2025

Jordan is a very professional and personable guy to work with and I trust him. Being able to drop my Jeep off and get a shuttle ride home and back made my service experience positive . More

by donnaegele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your trust in us and positive feedback on our service. We're glad that the shuttle made things easy for you when dropping off your Jeep. Feel free to reach out if there's anything else we can do to assist you.

April 08, 2025

Brian was an excellent service advisor. Got my vehicle in and out quickly, was very communicative, and respectful. More

by mbromiley
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Foltz
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a great experience with our team. Thank you for choosing Frisco Chrysler Dodge Jeep Ram. Safe travels!

April 08, 2025

Great service from, John! ! Good communication He took his time to explain what was needed and why More

by Bad2thebohn
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Apr 08, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team provided clear and informative service. It's great knowing you had a positive experience with the communication. Thank you for your feedback, and take care!

April 07, 2025

Easy to deal with. No hidden add ons. The salesman was very helpful and followed up several times. More

by jrbf
Recommend Dealer
Yes
Employees Worked With
Brad Fales
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram.

April 07, 2025

Always polite, solve the problem eventually. Sometimes they keep the car longer than needed but this is because they don’t give appointments. Mechanics are good. Wish they gave loaners. More

by hindiehno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the feedback on our mechanics and will certainly take your suggestions into account. If you have any more thoughts to share, feel free to reach out. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

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