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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,455 Reviews
Call Service Center (855) 768-9103

1,455 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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November 25, 2024

Another great experience with this service department. Derrick goes above and beyond even answering texts when he’s not at work. More

by Ptalbot2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 26, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It’s wonderful to hear about your positive experience with our team. At Frisco Chrysler Dodge Jeep Ram, we're committed to exceptional service. Thank you for choosing us once again.

November 24, 2024

Great customer service from Davis Pham. He took great care of the scheduled maintenance services More

by markus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Nov 25, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, our team is glad to take care of your scheduled maintenance services. Thanks for your positive feedback and rating.

November 23, 2024

Great customer service. The team goes above and beyond to make sure all is well. More

by jamieloves21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Nov 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

At Frisco Chrysler Dodge Jeep Ram, we value feedback and appreciate your kind words about our service team. If there's anything more you'd like to discuss, please reach out to us directly.

November 22, 2024

Fantastic service this time and Hunter was great to work with. Car came back running great. More

by nicaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 23, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to hear everything went well with your car. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

November 22, 2024

Terrible experience, left me stranded for 2+ hours as the shuttle never arrived. No one called me to check in and I was forced to uber back since the dealership was closing. I would have been stranded with n More

by cnelso82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 24, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know that your review is very important to us. Our Service Team strives for 100% satisfaction and I would like the opportunity to address your feedback regarding a shuttle, as well as the level of customer care and communication that you received. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 21, 2024

Davis Pham was great to work with. He communicated clearly throughout the process of my repairs. More

by brent_amundson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive review. I'm pleased to hear about your experience with our team at Frisco Chrysler Dodge Jeep Ram.

November 20, 2024

The communication was very poor, after care not great either. I was owed a call that I still haven’t received, one week later. Individuals there did great like Pham but other than that would not recommen More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pham
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November 20, 2024

The service Team was Fast, attentive and good communication. Worked to find issue and resolved More

by jwinburn2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
November 20, 2024

Ben was awesome and a great service advisor - would recommend him to anyone looking for easy assistance More

by acatalano24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recommending our team at Frisco Chrysler Dodge Jeep Ram. We’re happy to hear you had easy assistance with our services. Take care and safe travels!

November 20, 2024

Great Customer service overall. Service Advisor Davis Pham is very knowledgeable and make sure the job is done right the first time. More

by Lorenzo Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bruneau, Henry Truong
Report | Print
Nov 21, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback. We’re glad to know our team provided great customer service at Frisco Chrysler Dodge Jeep Ram. Wishing you well on your journeys ahead.

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