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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,751 Reviews

1,751 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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April 19, 2025

I had my back tire switched out to my spare tire. After I picked up my vehicle and drove down the road and no, it only had 24 pounds of pressure and needed at least 41. I thought they would have at l More

by kittyeverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value customer satisfaction and appreciate you taking the time to share your experience with us. I would like the chance to speak with you about your recent visit with our Service Department regarding the air pressure in the spare tire that was installed on your vehicle. It would be much appreciated if you would kindly email me with your preferred contact details at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 18, 2025

It was good overall. They were able to get the windshield fixed under warranty. It just took a long time to get the part in. Then i had to keep checking in on it. Then it More

by grant.gilbert9838
Recommend Dealer
Yes
Employees Worked With
Jordan Riley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Riley
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback regarding your experience with our Service Team is important to us, and I would appreciate the chance to speak with you regarding the warranty repair completed on your vehicle and the time taken, as well as the level of communication received. Could you please email me your preferred contact information so we can discuss this? Best, Robert Stickles Service Manager robertstickles@greenwayauto.com

April 18, 2025

Won't go anywhere else Frisco Jeep has been the best dealership to work with. They know how to keep a customer. They get it! More

by BLAKESPEAKS
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Pearce
Apr 19, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your experience with us. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

April 17, 2025

Outstanding Service ! ! Davis knows the importance of customer service and his knowledge of the tires for a gladiator helped me to get the right tires! More

by Odra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience with our tire services for your Gladiator. Our team appreciates your feedback and wishes you safe travels.

April 17, 2025

Davis Pham and Daphne Benedict are wonderful service advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar l More

by Jholman936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're glad that our team made such a positive impact during your visits. Your generous gesture of buying lunch did not go unnoticed, and we're proud to have them as part of our crew.

April 17, 2025

The dealership did their best to work with us regarding our son’s truck that needed unexpected services. More

by Moto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thaddeus Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate you sharing your experience. It's great to know our team at Frisco Chrysler Dodge Jeep Ram could assist with your son's truck. Take care!

April 16, 2025

Fast and efficient . No wasted steps with any oh th employees. All knew their jobs More

by jlw27105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate hearing that our team's efficiency met your expectations at Frisco Chrysler Dodge Jeep Ram. Have a great day!

April 16, 2025

Amazing! John was quick to greet me and answer my questions I will be handling all of my service at the Frisco location for now on! More

by keselr
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moen
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased that our team could assist you so well. We look forward to your continued trust in Frisco Chrysler Dodge Jeep Ram for your service needs.

April 16, 2025

Great job by the whole service department. Look forward to build a great relationship. Some of the best customers service you can ask for More

by jrwheeler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our service department at Frisco Chrysler Dodge Jeep Ram. We appreciate the opportunity to serve you and build a lasting relationship.

April 16, 2025

Necessary action was taken quickly. Had clear and frequent communication as necessary. Could get vehicle ready in reasonable time. More

by TICKFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you appreciated our communication and speed of service at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your experience, and take care.

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