Frisco Chrysler Dodge Jeep Ram - Service Center

Service was fair. We were sold an extended warranty that cost an additional 5 grand when you buy the car. We recently tried to use that with some scratches in the door We were sold an extended warranty that cost an additional 5 grand when you buy the car. We recently tried to use that with some scratches in the door panel and of course they would not cover it. You have to go through the dealership to make those request through the insurance provider. Seems like a scam to take on an additional 5K to the purchase price. I dad to call the dealership 3 times over a 2 week span to get any information on the claim. Communication could be better. More

Car was towed to dealer because transmission broke. Warranty covered part and labor. Took a week to get approved and get the part, but that is no reflection on them! Warranty covered part and labor. Took a week to get approved and get the part, but that is no reflection on them! More

Very professional staff - service managers and mechanics. 4 out of 5 stars only because my service took about an hour more than estimated/quoted. Keep up the good work. 4 out of 5 stars only because my service took about an hour more than estimated/quoted. Keep up the good work. More

It's a good dealership, honest and with reasonable prices, Davis Pham, I will recommend him from service advisor, the best! prices, Davis Pham, I will recommend him from service advisor, the best! More

Very great customer service and support team. Brad and Logan are great people to work with Brad and Logan are great people to work with More

I drive past two Dodge dealerships to take mine to Frisco Dodge because of their customer service Derrick Johnson is world class! Dodge because of their customer service Derrick Johnson is world class! More

My car has 78,766 miles and I just completed my third engine repair at this dealership. Now 9 days later the engine light is back on. engine repair at this dealership. Now 9 days later the engine light is back on. More

Very responsible and communicated well what was going on with my jeep while it was in the shop. with my jeep while it was in the shop. More

It took 3 visits to get the original service order done. A oil change and fuel and water separator filters done the issue was a cap on one of them, that had been serviced there b4 was stuck. Originally it w A oil change and fuel and water separator filters done the issue was a cap on one of them, that had been serviced there b4 was stuck. Originally it was said to have been overtightened and they would replace it free (2022) my issue is that because it was 2022, but the vehicle had been in storage the whole time, now that was the reason so they were not liable. A simple job costing 6-700 dollars almost cost $1300 and 3 trips to the service center they serviced it last the liability should go to them. Especially since a vehicle not being driven does not need filters replaced due to mileage not due to time. More