Frisco Chrysler Dodge Jeep Ram - Service Center

Hunter Pearce was my service advisor and has been my advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-in advisor for over a year now. Each time I bring my truck in for service, he remembers who I am, is proactive I. Getting it serviced, keeps me well-informed, and is very professional, polite, and courteous. More

Great experience. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. More

Truly excellent and exceptional dealer! Will continue to use Frisco Jeep for all service needs. Will continue to use Frisco Jeep for all service needs. More

Excellent service experience, I recommend Davis Pham he is my advisor and he always take care of all service needs for all of my cars! is my advisor and he always take care of all service needs for all of my cars! More

Service department provided great service. Great communication. Excellent experience. I will be returning for future service. Great communication. Excellent experience. I will be returning for future service. More

Hunter in service was very professional and friendly, I look forward to working with him again.....thank you!! look forward to working with him again.....thank you!! More

Good , excellent service, keep up their commitment. Only they need to have more service technicians for quicker turnover time. I liked the service. Only they need to have more service technicians for quicker turnover time. I liked the service. More

David’s service was subpar at best. I waited for 5 hours to get my truck back only to be told that the warranty claim was denied because I have larger than stock tire. Secondly, the war I waited for 5 hours to get my truck back only to be told that the warranty claim was denied because I have larger than stock tire. Secondly, the warranty claim was closed before the part was ordered and installed causing RAM to have questions. David was not upfront with all the information both instances I was in store. He needs to be trained better as a service writer. I will not recommend nor be bring my truck back to your establishment. This was the third time Frisco CDJR tried to get something over on me. I truly expected better out of your dealership and service department. Lastly, the only good experience that came out this situation was Carey! Only after I talked with Carey, at the end of hour 5, was there progress on getting my truck back. Once I explained the situation to Carey, he made sure to right what was wronged and go me on my way. Step up your service Frisco CDJR More

This location is the best staffed with true professionals and focused individuals. Makes you feel good and comfortable. and focused individuals. Makes you feel good and comfortable. More

Great customer service and shuttle system to take care of their customers. John and William were super helpful! their customers. John and William were super helpful! More