Frisco Chrysler Dodge Jeep Ram - Service Center

Great service by Advisor, amazing customer service Will return back for other services will recommend return back for other services will recommend More

Jordan was incredibly helpful! I had a road trip the next day and he was able to get my vehicle serviced quickly. Thank you!! I had a road trip the next day and he was able to get my vehicle serviced quickly. Thank you!! More

The repair was completed satisfactorily but I really think the work order should actually state what the customer said. The work order said "Customer states squeaking noise coming from passenger side sl think the work order should actually state what the customer said. The work order said "Customer states squeaking noise coming from passenger side sliding door". That is not at all what I stated. His comment was that it was a general statement pointing to the general area of the problem. That really isn't true either and not helpful to a mechanic. Also, If I had to bring the car in a second time for the same problem the service record would not be correct and a different writer would think it was a different problem. Again, not at all correct. The paperwork needs to be correct. I will not likely take my car back to this dealer for other service because of this. More

I have been using this dealership for sevice since I bought my Jeep used in 2021. I have never had an unpleasant experience. The customer service is incredible. bought my Jeep used in 2021. I have never had an unpleasant experience. The customer service is incredible. More

Brian was personable, and kept me updated with what was going on with my vehicle. going on with my vehicle. More

I think the advisor could have informed me that, just to read ( diagnose a problem) was over 250$. Which is outrageous. read ( diagnose a problem) was over 250$. Which is outrageous. More

David Pham is an excellent advisor. He took care of me and gave me the recommendations I needed to decide correctly for my car's service He took care of me and gave me the recommendations I needed to decide correctly for my car's service More

the experience with the service rep and manager was great .. no issues to report . David is very knowledgeable and gave me a very detail advice about my car .. no issues to report . David is very knowledgeable and gave me a very detail advice about my car More

Hunter was an outstanding serviceman and customer service was phenomenal, he had me in and out in no time. was phenomenal, he had me in and out in no time. More

Davis was excellent . He was kind and courteous and very welcoming knowing the fact that I was there Saturday evening. He was able to squeeze me in even though they were s He was kind and courteous and very welcoming knowing the fact that I was there Saturday evening. He was able to squeeze me in even though they were short staffed. Overall I had a very pleasant experience. More