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Frisco Chrysler Dodge Jeep Ram - Service Center
Frisco, TX
1,741 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,741 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center
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May 10, 2025
Good service and. a good experience with Daphne. It was easy and I was in and out quickly. a good experience with Daphne. It was easy and I was in and out quickly. More
by gkoehrsen
Verified CustomerEmployees Worked With
May 09, 2025
The service manager was a jerk. A service technician broke the panel clip and I asked for it to be replaced at no cost to me because I didn’t break it. The service manager gaslighte A service technician broke the panel clip and I asked for it to be replaced at no cost to me because I didn’t break it. The service manager gaslighted me and kept putting words in my mouth and kept interrupting me. I was never rude to him but he talked to me like I was an idiot. My Grand Cherokee has just over 30,000 at 4 years and is in excellent condition. He didn’t care. I paid good money for a vehicle that’s breaking to no fault of my own. Super disappointed in this dealership now. I purchased this vehicle at FRISCO CDJR in Frisco, TX. Due to the Service Manager, I won’t go back. He needs to learn customer service skills. More
by Lori.burke
May 09, 2025
Brian was incredibly attentive and quick to respond to all needs and questions. Highly recommend for any service needs all needs and questions. Highly recommend for any service needs More
by frankfurnari1
Employees Worked With
May 09, 2025
Professional service changing out spark plugs in a timely fashion.Brian Foltz kept in touch on progress. fashion.Brian Foltz kept in touch on progress. More
by Al
Employees Worked With
May 07, 2025
Service was quick and easy. Service rep took great care of me and explained problem and updated me promptly as soon as he got the information on my jeep. Service rep took great care of me and explained problem and updated me promptly as soon as he got the information on my jeep. More
by brm337
Employees Worked With
May 07, 2025
Daphne is my service adviser and provided professional, friendly and efficient supervision over my repair. She kept me informed of progress and updated me on completion time. I would rate the dealership hi friendly and efficient supervision over my repair. She kept me informed of progress and updated me on completion time. I would rate the dealership highly. More
by Winespectators
May 07, 2025
Daphne met me at the door as a pulled in for an unscheduled visit. I rolled in on a donut with a flat tire in the back of my vehicle, and Daphne was ready! She helped me with services and. New tire unscheduled visit. I rolled in on a donut with a flat tire in the back of my vehicle, and Daphne was ready! She helped me with services and. New tire, offered me coffee and a comfortable place to sit, and she offered to have the shuttle take me home. I was willing to wait, and was so happy with the service, quick timing, and her attention to detail! More
by epps.christopher
May 07, 2025
Service was great ! Davis was great with communication and kept me updated with the progress Davis was great with communication and kept me updated with the progress More
by tiffanyaghassi
May 07, 2025
Daphne was a pleasure to work with. She kept me updated during the entire process. All repairs were completed on time. I will definitely ask for Daphne again. She kept me updated during the entire process. All repairs were completed on time. I will definitely ask for Daphne again. More
by laramie.stephenson144
May 07, 2025
It was professional and easy to work with. Everyone was knowledgeable and no one was pressuring to add on services Everyone was knowledgeable and no one was pressuring to add on services More
by david.clappjr
