Frisco Chrysler Dodge Jeep Ram - Service Center

I don’t even live in frisco but I still choose to use this location for all my jeep maintenance and repair needs! A location with fantastic customer service always. this location for all my jeep maintenance and repair needs! A location with fantastic customer service always. More

The actual service was good but their customer service needs attention. They are overwhelmed and need more staff to handle their work. They are extremely overloaded in customer service and the service tec needs attention. They are overwhelmed and need more staff to handle their work. They are extremely overloaded in customer service and the service techs too. More

David Pena is my service advisor from now on. I went I. To see if they had time for an oil change and tire rotation, he said he would get me in but it may be a while and he would do what he could I went I. To see if they had time for an oil change and tire rotation, he said he would get me in but it may be a while and he would do what he could. I got in and out faster than expected and David kept me informed on the progress. Everything was done to my liking and faster than I thought it would be . I will be back for sure. More

Great job! Easy to get an appointment. Hassle free service. Thanks to Derrick my service advisor Easy to get an appointment. Hassle free service. Thanks to Derrick my service advisor More

I've been getting my Charger serviced here for several years and have always had a great experience. The service advisors I've spoken to are friendly and go above and beyond to provide amazing customer se years and have always had a great experience. The service advisors I've spoken to are friendly and go above and beyond to provide amazing customer service. No complaints here! More

Hunter is the best to assist and Brandon is really awesome as well. I really appreciate those guys. They took the time out to make sure everything was all well. They also made sure that I had a ride b awesome as well. I really appreciate those guys. They took the time out to make sure everything was all well. They also made sure that I had a ride back so I could get to work. I really appreciate those guys and everything they do for me on the consistent basis. There’s no doubt in my mind that I will always continue to come Frisco Chrysler Dodge Jeep ram, because of those guys they make my trip worth it every single time. So thanks again for being great at what you guys do. More

Horrible, tech lied & didn't put back cap on brake fluid, told needed brakes, didn't, didn't need brake fluid. Except now I did since didn't replace cap. 10 years servicing vehicles is no more, wont be back told needed brakes, didn't, didn't need brake fluid. Except now I did since didn't replace cap. 10 years servicing vehicles is no more, wont be back bought 2 cars from there and won't be ever again. Really pissed me off since this is college son car and tried to add charges and then didn't replace cap even. Causing more harm. More

Just spent 4 hours there waiting for an oil change. I showed up at 7am when they opened and they were done after 11am. While they did offer a $50 discount, it was still $100 more than I've ever paid fo I showed up at 7am when they opened and they were done after 11am. While they did offer a $50 discount, it was still $100 more than I've ever paid for an oil change. Save your time and money and go up to Shottenkirk. More

I took my jeep wrangler in for an oil change, tire rotation, and a few minor things. I purchased my jeep from this dealership and solely use them for maintenance and repairs. I must say though they ha rotation, and a few minor things. I purchased my jeep from this dealership and solely use them for maintenance and repairs. I must say though they have always given great service, my service advisor this time (Jordan Riley) was the best yet! He went above and beyond with proactive communication and responsiveness! I will always request Jordan from here on out! More

I went in for an oil change and tire rotation. It wasn’t a much of a wait. They provided my Jeep with the upmost excellent service. Though did have an issue following driving out of the dealership It wasn’t a much of a wait. They provided my Jeep with the upmost excellent service. Though did have an issue following driving out of the dealership; the deathwobble. I didn’t make it quite down the road, but they were kind enough to help me figure out the next step once I came back in a few minutes later after leaving the dealership. More