Frisco Chrysler Dodge Jeep Ram

Terrible Service Experience On September 23, 2014 Chrysler Roadside Assistance towed my 2013 Chrysler Town & Country from my home to Frisco Chrysler in Frisco, Texas where I purc On September 23, 2014 Chrysler Roadside Assistance towed my 2013 Chrysler Town & Country from my home to Frisco Chrysler in Frisco, Texas where I purchased this vehicle. On the following day I telephoned Jason the Service Rep and was told that it could be next Tuesday before the vehicle could be repaired. After some complaints the vehicle was looked at on Wednesady and I was told that the flywheel had to be replaced. The vehicle was returned on September 27, 2014 with the radiator overflow tank missing and grease all over the engine. Thankfully I inspected the vehicle before I signed anything More

Waste of time I drove 4 hours to test drive and purchase a vehicle that I was told I was approved for. After the 4 hour drive and 3 hours of waiting, they were tryi I drove 4 hours to test drive and purchase a vehicle that I was told I was approved for. After the 4 hour drive and 3 hours of waiting, they were trying to sell me a car I didn't want. I was convinced to come down so they could still try to make a sale even though they new they weren't going to sell me what I wanted. Had I known I was gonna waste a whole day I would never have contacted the dealership. Extremely friendly staff that will say anything to get you to waste a day in their office. More

Excellent and enjoyable experience I went in to look into buying a used car and was immediately helped by Josh. I had never bought a car before but he showed me many different options, I went in to look into buying a used car and was immediately helped by Josh. I had never bought a car before but he showed me many different options, none of which were a bad deal. I found one I liked and next thing I know I'm driving it off the lot and it's been great ever since. They also gave me great financing options since I didn't have any credit. I never would have thought buying a car would be so quick and easy but they managed to do just that. I will recommend them to all of my friends and family looking to buy a vehicle. More

Great buying experience Clayton White was excellent to deal with throughout my buying process and made this my best car purchasing experience ever. When I hit a small snag a Clayton White was excellent to deal with throughout my buying process and made this my best car purchasing experience ever. When I hit a small snag after getting my car home he came to my business to get the car to have it checked out from top to bottom. There was follow up within the next few days and each encounter was as pleasant as the one before. These guys take customer service seriously and it shows in everything they do. You can't go wrong talking with these folks if you're in the market for a new car. More

Awesome Salesman at CDJR! I recently bought a Jeep from Bill at the Frisco dealership. Not only was Bill incredibly professional and informed, but he changed my negative views I recently bought a Jeep from Bill at the Frisco dealership. Not only was Bill incredibly professional and informed, but he changed my negative views on car salesmen. He made every process of getting my Jeep go smooth and I will definitely be back to purchase my next vehicle from him! More

Very professional, informative, honest salesman I had a great experience with Bill Mitchell, I was in the market for a new vehicle and had great concerns regarding credit issues. Bill was very infor I had a great experience with Bill Mitchell, I was in the market for a new vehicle and had great concerns regarding credit issues. Bill was very informative, honest, and provided excellent customer service throughout the whole process. More

Wonderful Car Buying Experience Bill was very knowledgeable on the car I wanted to get which was a Chrysler 200. I went in to look around and ended up getting my car that very day. I Bill was very knowledgeable on the car I wanted to get which was a Chrysler 200. I went in to look around and ended up getting my car that very day. It was a great experience all-around. More

Down to earth guy! Bill Mitchell was very pleasant to work with! Unlike most dealerships I didn't feel pressured to buy a vehicle just so he could make a sale. he was ve Bill Mitchell was very pleasant to work with! Unlike most dealerships I didn't feel pressured to buy a vehicle just so he could make a sale. he was very patience, honest, and knew his information extensively. I will defiantly recommend him to anyone in search of a new vehicle More

Great Guy I've known Bill for several years. Followed him over from his previous dealership and purchased my new Ram 1500 4 x 4 from him last year. Great expe I've known Bill for several years. Followed him over from his previous dealership and purchased my new Ram 1500 4 x 4 from him last year. Great experience from a great guy! More

They make you feel at home, best dealership experience ever. One of the best dealership experiences ive ever had. From the moment i walked through the door and was greated. I felt genuine care and hospitality an One of the best dealership experiences ive ever had. From the moment i walked through the door and was greated. I felt genuine care and hospitality and the service they provide is amazing, they did everything possible to get me into my dream car and worked with me every step of the way. Rick and Brad are truly awesome guys and im so thankful i had them take care of me. Even Don who worked at finance was just a really cool guy who explains everything to you and finds a way to talk about finance without putting you to sleep. If you want a good experience shopping for your new car i would highly recommend this place to anyone. More