Frisco Chrysler Dodge Jeep Ram

Excellent drove 5 hours and everything went perfect. Trade my old car and left with a new. Very friendly Trade my old car and left with a new. Very friendly More

The dealership was amazing and very patient with my needs especially Chad Craig who made sure I got what I really wanted. especially Chad Craig who made sure I got what I really wanted. More

The entire process was easy and simple I would definitely recommend using them! Very responsive, great prices! recommend using them! Very responsive, great prices! More

They were great. They gave frequent updates to keep me informed of everything. Parrish and others worked hard to figure the prob out. informed of everything. Parrish and others worked hard to figure the prob out. More

My truck was taken care of in a timely and professional manner. 10/10 would recommend to a friend. manner. 10/10 would recommend to a friend. More

The service is next to none. They are the best. Always wanting to do their best for you and being kind at the same time wanting to do their best for you and being kind at the same time More

Posted 2 weeks ago and no response from them!This is Posted 2 weeks ago and no response from them! This is the second time I have taken my vehicle here and this is the second time is has taken over a Posted 2 weeks ago and no response from them! This is the second time I have taken my vehicle here and this is the second time is has taken over a month. Bought a warranty for my used Mazda CX - 9 and found out from them that they don't normally do any vehicles other than Chrysler, dodge or Ram. They were able to find the part after I was told by the dealership that service was denied. Now, here I am a month later and no one has said anything about my car. I have given them the benefit of a doubt this far but at least call and say something to the customer who is waiting. Customer service goes a long way and at this point, I don't care who repairs the vehicle as long as it is done correctly and I don't have to bring it back again. Whenever you try to reach out to the advisors, no one is ever available and that includes the management. If you can't fix it, just say so, so that it can go to someone who can (as long as I don't have to pay since I have a warranty)! Very confusing and frustrating! Today, I tried calling again and was told that the director and the service advisor would call me back. I was told that several times until I went up there. I took my vehicle to a Mazda dealer only to have them tell me that I needed that work that was already completed, done again!!! Oh, I almost forgot! The problems that I had to have repaired the first time was because per the manager, they were never checked before selling the vehicle and once the work was completed, they did not check the vehicle again to ensure that everything was working correctly! Which is why it is back again and they are supposed to be working with a warranty that may not cover everything as I was told.! Got a follow-up from a Director named Brad who basically told me that his person had called me and that I was now responsible for the rental and the charges for getting my vehicle repared. His person called 1 time and asked that I contact warrenty and when I did that, I never heard from them again. They are the BIGGEST rip-off department I have ever dealt with and once this is over, they will never have to worry about my shopping them ever again and I will spread the word about this quickly!! My xxxx engine light came back on and the car still does not drive properly!! Reached out to advisor Edwin 4 times since light came back on and the director Brad said he didn't care! More

Everyone in the dealership was extremely helpful. Showed us all the trucks they had available that were to our liking. The sales man Bobby garcia was great at getting us through the process of buying a tr us all the trucks they had available that were to our liking. The sales man Bobby garcia was great at getting us through the process of buying a truck. Also finance was great, easy to work with. More

Truck was ready for test drive when I arrived at the dealership thanks to online scheduling and an immediate response from the assigned agent. The deal was straight forward, no haggling. I feel like I g dealership thanks to online scheduling and an immediate response from the assigned agent. The deal was straight forward, no haggling. I feel like I got a fair price. Paperwork was minimal, and the financing process was fast considering it was a holiday weekend. The employees were very professional and didn't try to sell me something I didn't want or need. I'm very pleased with my new truck. It's beautiful and it gets a lot of attention. This was by far my best auto buying experience ever. More

I purchased a key with my car, and when I went to the dealership to get my $400 key they give me a 30 non Chrysler oem key that I could get off of Amazon, the communication from the sales people is not g dealership to get my $400 key they give me a 30 non Chrysler oem key that I could get off of Amazon, the communication from the sales people is not great, and after you leave with your car they do not care about you and it is already on to the next person. I have still never heard back about my $400 key that was not even oem from the dealership. More