Frisco Chrysler Dodge Jeep Ram

Dereck the salesman we worked with was excellent. But the rest of the experience was marginal at best. We agree on a price then they try and slip in an additional $1500 for things we did not agree to in the rest of the experience was marginal at best. We agree on a price then they try and slip in an additional $1500 for things we did not agree to in the price. Typical scam for more ADP. Then the Business manager spends time trying to convince us the CoVid pandemic is a scam. I finally asked him to finish the paperwork so we could get out of his office as he was not going to wear a mask. We are a 70 year old couple and he made us very uncomfortable and seemed to care less. More

Jay and Ozzy were great to work with. Terry did a great job helping me select the various changes that I wanted to make to the Jeep Rubicon I enjoyed my buying experience at Frisco Jeep. I highly recommen job helping me select the various changes that I wanted to make to the Jeep Rubicon I enjoyed my buying experience at Frisco Jeep. I highly recommend buying a vehicle there. More

Great dealer very professional and friendly overall very impressed with there service department. Shawn in service Is awesome he’s professional and explains the entire process impressed with there service department. Shawn in service Is awesome he’s professional and explains the entire process More

Did the job but service advisor said manager did not accept the coupon I have that was mailed to me by the dealership. Would have been a very good experience. accept the coupon I have that was mailed to me by the dealership. Would have been a very good experience. More

Amazing customer service and helped us get everything we asked for in our trade and new purchase. Will definitely be back for all future purchases asked for in our trade and new purchase. Will definitely be back for all future purchases More

RUN FAR, FAR AWAY!!! I normally don’t post reviews, but felt absolutely compelled to share my traumatizing experience yesterday. DO NOT purchase anything from this dealership. This is the most unethical an felt absolutely compelled to share my traumatizing experience yesterday. DO NOT purchase anything from this dealership. This is the most unethical and unprofessional dealership I have ever visited. They will do whatever they can to take advantage of you, weather it be ripping you off on service or attempting to trade in/upgrade to a new vehicle. Brad Hietz, you sir are a disgrace. I truly feel sorry and ashamed for anyone who has had the unfortunate experience of doing business with you. After my experience yesterday, I will never purchase another Dodge, Jeep, Chrysler, Ram vehicle again. This experience was so foul believe it or not, myself as well as other witnesses have been forced to contact the BBB. More

First time in with my new Jeep Grand Cherokee. Cody provided great service for the required things and arranged for my road hazard coverage for some curb rash on a wheel. Sean took good care of me for provided great service for the required things and arranged for my road hazard coverage for some curb rash on a wheel. Sean took good care of me for the wheel fix. Overall, very positive experience with good communication. More

Horrible customer service, i have called and sent request thru online chat requesting info on my warranty i purchased and almost two weeks later and 5 attempts to speak to someone still no luck. Will not be thru online chat requesting info on my warranty i purchased and almost two weeks later and 5 attempts to speak to someone still no luck. Will not be purchasing dodge ever again. More

Great customer service from the moment I pulled into the Service Department to the time they handed my myself keys. I highly recommend Frisco Chrysler Dodge Jeep Ram. Service Department to the time they handed my myself keys. I highly recommend Frisco Chrysler Dodge Jeep Ram. More

They always takes care of us! We take all our vehicles here cause we know they are in good hands! Great customer service. Thank you! here cause we know they are in good hands! Great customer service. Thank you! More