Frisco Chrysler Dodge Jeep Ram

I can’t begin to say enough good things about this place and Mike especially. Had a lot of issues with places and had been bouncing back and forth to so many other places and mike saved me the headache and Mike especially. Had a lot of issues with places and had been bouncing back and forth to so many other places and mike saved me the headache of dealing with a nightmare! He was so nice, so attentive and most of all- showed that my issue was his issue. I can’t explain how much of a relief this man’s help was! He’s followed up with me, checked on me, filled me in on every step of the way.. needless to say I was certain I was in good hands. The service he gave me was not just incredible, it was a huge weight lifted off my shoulders. I felt he was honest, fair, and thorough with the process every step of the way. I am so appreciative of Mike Shkolnikov and what he brought to the table. Please go see mike(service manager) for your vehicle’s needs More

Worst experience buying a vehicle from this dealership! I’ve purchased many vehicles and this was the worst. I had the car not even 2 months! And it broke down. I took it in since I purchased warranty and I’ve purchased many vehicles and this was the worst. I had the car not even 2 months! And it broke down. I took it in since I purchased warranty and they say it’s not covered! I tried talking to someone about my car breaking down when I be barely had it but they take forever to answer the phone and when someone answers they transfer you to someone else who’s voicemail is full! Would never recommend going to this dealership. More

Service was absolutely amazing! My service advisor Mike, was so kind, patient and helpful while I was describing the issues with my vehicle. Mike went above and beyond helping me re My service advisor Mike, was so kind, patient and helpful while I was describing the issues with my vehicle. Mike went above and beyond helping me remedy a situation that was caused by another shops negligence and the turn around time was also very quick! More

This dealership messed up my financing and have been unresponsive ever since. I left a one star review, which did generate a phone call and a promise that things would be fixed by Monday (three days ago unresponsive ever since. I left a one star review, which did generate a phone call and a promise that things would be fixed by Monday (three days ago as I write), on Monday I got a call late in the day saying they would have this fixed by Tuesday morning. Since then, not a word. I have tried calling but get no response. Do yourself a favor and go elsewhere. More

Worst phone system ever, no one answers and if you get an answer , it’s voicemail to a box thats full. It took me 6 tries to get someone and they were terrible. I have never seen such a lack of urgency in tr answer , it’s voicemail to a box thats full. It took me 6 tries to get someone and they were terrible. I have never seen such a lack of urgency in trying to take care of a customer. It started with them losing my wheel lock key , then replacing it with a stripped one . Then when I went back I was given one that didn’t fit. The 3rd trip I had to leave the car for the weekend because they had no lock key and the dealers own master set was lost. I get things happen but this whole experience started with incompetence and stayed that way. I will never come back More

The service manager was great. He communicated with me every day and finish the work on time. Thank you Hunter, great job. He communicated with me every day and finish the work on time. Thank you Hunter, great job. More

Chris Melhas did an amazing job and was great to work with..he kept me updated though out the process. with..he kept me updated though out the process. More

Outstanding periodic maintenance service experience. Roy under committed and over delivered, having me on my way in less than the two hours he quoted me. Well done Roy and Frisco dealership. Roy under committed and over delivered, having me on my way in less than the two hours he quoted me. Well done Roy and Frisco dealership. More

Best Ram dealership I’ve ever used. Brought in my truck without an appointment with multiple cars in front of me, I was quoted at least four hours and they gave me a shuttle home. 1.5 h Brought in my truck without an appointment with multiple cars in front of me, I was quoted at least four hours and they gave me a shuttle home. 1.5 hours later they sent a shuttle to pick me up because my truck was done. Great service department. More

Worked with theee different CDJR dealerships to get the vehicle I wanted as three different dealers had them. Frisco was the quickest a simplest deal. If you do your research, the best deal can be had at F vehicle I wanted as three different dealers had them. Frisco was the quickest a simplest deal. If you do your research, the best deal can be had at Frisco CJDR with the least amount of headache. Derrick Ballinger was very helpful when working with the general sales team. Finance (with John as the rep) was quick and easy too. I’d recommend them! More