Frisco Chrysler Dodge Jeep Ram

I unfortunately had some mechanical issues with a Grand Cherokee and a Grand Cherokee L I recently purchased. Konan from the sales team and Davis from the service team have been great to work with and are Cherokee and a Grand Cherokee L I recently purchased. Konan from the sales team and Davis from the service team have been great to work with and are doing all they can to help me given the quality issues I experienced, and the current supply chain issues Chrysler Is going through which has resulted in my being without my new car for two months. The team at Frisco CDJR has made sure we have a comparable car to drive while they wait for the replacement part that is in short supply. Not an ideal situation for me or the Frisco CDJR team, but they are working with me and my wife to make this experience as good as they possibly can. The team at Frisco CDJR has been great given the circumstances. I will definitely buy more vehicles from Frisco CDJR given their service and their integrity in helping me resolve my quality issues and get my wife and I taken care of. And I live in a prosper a few miles from the Prosper CDJR! Well worth the drive to be treated professionally and with integrity! More

Terrible service! Drove 360 miles on a Monday to purchase vehicles. Dealer knew Friday was heading there had to put deposit on it an it was not clean or checked out on Monday. Arrived at 10:30 am di purchase vehicles. Dealer knew Friday was heading there had to put deposit on it an it was not clean or checked out on Monday. Arrived at 10:30 am did not leave till 4:30! There lux care package 995 Dollars is a Very Big Joke!!! Left with half way clean truck!! Did not want to work with price on cleaning at all. Bought 5 Trucks for Dealer ships in past, this by far is the Worst! More

I brought in our vehicle and we were very happy with the service advisor as well as Robert Stickles the service manager. 5 Star service and we will be back! Mark Johnson service advisor as well as Robert Stickles the service manager. 5 Star service and we will be back! Mark Johnson More

Took awhile to accurately diagnose and get the right parts but our service agent, Davis, and the service manager were very user friendly and took very good care of us throughout the entire process. parts but our service agent, Davis, and the service manager were very user friendly and took very good care of us throughout the entire process. More

I had a 9:15 appointment for an oil change on my Jeep, however, on arrival I was told it would be a two hour wait. When I asked why don’t you honor appts I was told they had to take care of people who sho however, on arrival I was told it would be a two hour wait. When I asked why don’t you honor appts I was told they had to take care of people who showed up first thing in the morning. What’s the value of making appt? More

Terry in parts and both service advisors we have used went above and beyond to satisfy our needs. Highly recommend Frisco Dodge went above and beyond to satisfy our needs. Highly recommend Frisco Dodge More

I purchased a 2021 Jeep Grand Cherokee in June. Lowghan Tufford helped to make it a great experience. Just had my jeep in for first oil change. The service staff was very friendly and helpful. Thanks. Tufford helped to make it a great experience. Just had my jeep in for first oil change. The service staff was very friendly and helpful. Thanks. More

(I already wrote this on google so this will be repetitive) First let me say the sales department is 10/10. Eric Leonard is one of the finest salesman I’ve ever dealt with. Very polite and pers repetitive) First let me say the sales department is 10/10. Eric Leonard is one of the finest salesman I’ve ever dealt with. Very polite and personable and I felt like he understood my needs and was able to really help me out. Second, The service advisor I spoke to regarding my window tint was very nice. Although the wrong % film was put on the front windows, they offered to fix it which I appreciate. Overall I really enjoy my new 2022 compass so far and my experience with frisco jeep dodge was pleasant. Very satisfied! More

It was a bit more expensive than other dealers but other than that service was good, than that service was good, More

I had a great experience purchasing my new car. Carl Kirk was very helpful and made my experience the best ! Thanks I highly recommend. I rate his service at at 10 was very helpful and made my experience the best ! Thanks I highly recommend. I rate his service at at 10 More