Friendship Nissan of Boone
Boone, NC
535 Reviews of Friendship Nissan of Boone
Wonderful all around! I was very pleased with how I was treated. The staff worked very hard to help me get financed and leave that day with a beautiful new car. I highly re I was very pleased with how I was treated. The staff worked very hard to help me get financed and leave that day with a beautiful new car. I highly recommend going to them for your next vehicle purchase. Everyone was very helpful and friendly. The prices were very reasonable. Overall I give them a 10 out of 10! :) More
Bought new car I was a proud owner of a NEW Nissan Rogue. Recently was hit by deer side of door. Had estimate was ask when I was in an accident. There was bondo u I was a proud owner of a NEW Nissan Rogue. Recently was hit by deer side of door. Had estimate was ask when I was in an accident. There was bondo under the paint, rubbing compound inside door. Represented from Charlotte came and took pictures he told us car had been painted. We got a call from North America Nissan and said this was not their problem. I have paid 3 years on a new car and now know that someone had driven the car and had an accident before I bought it whether or not it was someone test driving or what. I think it is totally unfair I was charged for the price of a new car that I should have been told about and given a discount. Someone somewhere had to know about this. Someone help me. More
No pressure, very friendly and patient I came in looking for a used car. Curt Hunter was so very patient with me. He took the time to listen to me and the payments I needed. I didn't find a I came in looking for a used car. Curt Hunter was so very patient with me. He took the time to listen to me and the payments I needed. I didn't find a used car to suit me but I did find a 2014 Sentra. That suited me just fine!!! I never thought I could afford a new car but when I asked Mr Hunter about a new car, he talked to me and showed me it was well within my budget. My husband is so happy with the way I was treated, he is already talking about getting a truck! I highly recommend University Nissan. They made this lady a very happy and proud new car owner! More
Laid Back Love the laid back off the cuff sales. Made the experience fun but professional at the same time. Such a super easy transaction and the staff is willi Love the laid back off the cuff sales. Made the experience fun but professional at the same time. Such a super easy transaction and the staff is willing to go the extra mile! I will be back and highly recommend. More
Exceptional Customer Service!! I came to University Nissan after dealing with a local dealership that, to put it lightly, treated me like I was an idiot. As soon as I showed up at U I came to University Nissan after dealing with a local dealership that, to put it lightly, treated me like I was an idiot. As soon as I showed up at University Nissan I was greeted by Josh who I quickly explained my previous experience to and within minutes we were sitting in his office talking numbers. I had spent two days at the first local dealership trying to tell them I was not paying the outrageous amount they came out with after falling in love with the 2014 Nissan Sentra. Josh understood my situation and immediately introduced me to the manager, Steve. Steve was beyond courteous and since I'm a visual person, he showed me his computer where everything was calculated-my down payment, interest rate, monthly payments, etc. There were no secrets and the first monthly payment he offered me was already lower than the first place I had been after 2 days of negotiating! Neither of them put any pressure on me to make a decision and I even told them I would have bought my car here regardless if he was a little higher on the price because they made up for everything with the level of customer service they provided. My allergies were giving me a fit that day and they even went as far as bringing me a pack of Kleenex's and a trash can so I felt more comfortable! As a former Customer Service Manager, I'm a firm believer in how you treat a customer and this dealership definitely knows how to win someone over. I have and will continue to recommend this dealership to all of my family and friends that are in the market for a new car. The next day when I went back to pick up my shiny new ride (since it was transferred from another dealership) Josh sat in the car with me going over all the latest technology and made sure I was comfortable with all the car's new features before I left. Even while I was waiting outside to leave, the Service Manager (apologies as I do not remember his name) came and introduced himself, congratulated me on my new purchase, and assured me they would take care of me and my car whenever needed. I give this dealership a perfect rating because that is exactly what they earned! Thank you to everyone there-- Keep up the good work! More
Job Well Done I have purchased or leased vehicles for 47 years and this was one of my very best dealer experiences in every respect. From the physical facility -- a I have purchased or leased vehicles for 47 years and this was one of my very best dealer experiences in every respect. From the physical facility -- a clean, modern, spacious showroom and a glass window in the customer lounge that allows you to "peek behind the curtain" into the service bays -- to the friendly, knowledgeable and caring sales staff (even the ones NOT involved in your transaction), it is apparent that University Nissan in Boone takes great pride in their work and their business. I loved the transparency. There was one point in this transaction where it became obvious that I had chosen a vehicle more along the lines of what I WANTED rather than what I needed or could afford. I ended up with the perfect fit. Without being pushy, they got me into a different model and made me feel great about that decision. I look forward to an ongoing relationship for both my personal needs and my business needs. More
Thought I was in an Infinity dealership! So far I've bought three new Nissan's here and will buy at least one more. The Juke suits me to perfection and now that the timing chain issue has bee So far I've bought three new Nissan's here and will buy at least one more. The Juke suits me to perfection and now that the timing chain issue has been resolved (as in a newer stronger chain and associated components installed for free) I can trust it to go at least 200K miles. I didn't even have to wait around for the chain and other maintenance as they had a brand new loaner car available. I've bought nearly three dozen new cars over many years from most all manufacturers and this is the brand and dealership I'm most impressed with! These guys are the greatest! Just give them a chance and they'll take great care of you and your car (special thanks to Mason) . Same goes for Nissan; they aren't perfect but they always do the right thing for their customers. More
Great Experience This dealership was great in helping me buy a new Nissan Versa for my daughter. Sales & Finance went above and beyond.Would recommend to everyone. This dealership was great in helping me buy a new Nissan Versa for my daughter. Sales & Finance went above and beyond.Would recommend to everyone. More
Came in with a truck that wouldn't run b/c squirrels had chewed a wire under the hood. they told me in order to fix it the damaged wire, they had to order an entire tune-up kit which included the wire s had chewed a wire under the hood. they told me in order to fix it the damaged wire, they had to order an entire tune-up kit which included the wire so I had them do it. Found out later they could've easily just replaced the wire. I was charged $500. More
I have driven a Nissan for many years. The primary reason that I continue to drive one (besides the fact that they are truly outstanding vehicles) is because of the great sales and service departmen reason that I continue to drive one (besides the fact that they are truly outstanding vehicles) is because of the great sales and service departments at University Nissan. My husband has loved my cars so much that he now sports a Nissan truck that he adores. We love the Nissan product and are more than impressed with both the sales and service departments there.e . More