Friendly Ford of Crosby

Purchase of a 2016 Expedition for my wife I had been looking on the internet to find a new Expedition for my wife. Friendly Ford in Crosby not only had exactly the color & the options of what I had been looking on the internet to find a new Expedition for my wife. Friendly Ford in Crosby not only had exactly the color & the options of what we were looking for but also showed the best discount of any Ford Dealer in the Houston area. They also gave us a great deal on our trade (2012 Tahoe). My wife & I went the day after Christmas just to look and wound up driving it home. We were completely satisfied with the hold experience. Our salesman "Tilman" did a great job. More

Best car buying experience I have had to date Great selection of vehicles. Great services. No pressure no haggle. Our salesman Colby was very helpful and made the experience a good one. Overall a Great selection of vehicles. Great services. No pressure no haggle. Our salesman Colby was very helpful and made the experience a good one. Overall a fantastic car buying experience! More

Excellent Experance My wife and I went in to look at the new 2016 Ford Escape . They showed us around and we purchased a 2016 Escape Titanium . The Experience was made ve My wife and I went in to look at the new 2016 Ford Escape . They showed us around and we purchased a 2016 Escape Titanium . The Experience was made very easy by our salesman. Employee dealt with Claude Chemileski More

excellent service Words can't express the phenomenal experience. We are very please with our purchase. BT(salesperson) went above and beyond to ensure we were happy cus Words can't express the phenomenal experience. We are very please with our purchase. BT(salesperson) went above and beyond to ensure we were happy customers. Didn't bore us with long drawn out stories, the focus was on us and meeting our needs. Thanks BT for an awesome experience. Chris and Humberto deserve a shout out as well. 5 star treatment. More

Typical Bait and Switch Continues in Crosby Called to verify a used 2014 Edge Stock#eba39172 was on the lot 10/17/15 ..Spoke with Patricia she verified it was available..Drove from Friendswood,T Called to verify a used 2014 Edge Stock#eba39172 was on the lot 10/17/15 ..Spoke with Patricia she verified it was available..Drove from Friendswood,Texas 45 min.Upon arrival asked for patricia she was not available..Asked to see the car ..Jose checked to see if it was available..15 min later He said it was Sold on 10/16/15 tried to sell a different 2012 Edge I declined..Drove off the lot called Patricia back ..she said maybe it was there in service dept ? Told her I would wait in Crosby area till she called back with a answer..30 min later I called back and was told she was in a meeting..Left a message with the receptionist to have her call me around 5:00 Pm...She never returned my call. Monday the 19th I called to speak to Austin Salinas around 9:00 Am was told he would return my call..Never did I called later in the afternoon he took my call..Told him of my experience with his Dealership..He apologized for the mis-information..Also said normally it takes 48 hrs.to remove Sold vehicles..As of today 10/29/15 The same 2014 Edge continues to be listed as For Sale on Friendly Fords web page.. Called and sales person said Sold yesterday 10/27/15 ..Called back to ask Austin Salinas how this could be? Too busy to accept my call ...You be the Judge..I buy Fords for my business and personal use and will continue ..Will never Buy From a Bait n Switch dealer named Friendly Ford.... More

Incredibly Pleased! I am incredibily pleased with the purchase of a preowned vehicle yesterday. My sales person is Martin and he was friendly and very professional. Alt I am incredibily pleased with the purchase of a preowned vehicle yesterday. My sales person is Martin and he was friendly and very professional. Although we had to negotiate on the final drive out price but everything was done in a professional manner. At the end of the day I feel I got a good deal on my purchase and I am pleased that they were willing to work with me to get this deal done. I would definitely encourage anyone who is in the market for a new or preowned car to give them a call. More

I wasn't worthy of a sale.. Friendly Ford did not even bother showing us the NUMBERS! We went in on Friday to purchase a used vehicle and they didn't even bother telling me how m Friendly Ford did not even bother showing us the NUMBERS! We went in on Friday to purchase a used vehicle and they didn't even bother telling me how much they we offering for my trade in and wanted me to get a New vehicle! IGNORED ME when I said we get NET X PLAN DISCOUNT AND HAD OUR PIN NUMBER!!! and just straight told us, yea you can't afford it!!! HELLO SHOW ME THE NUMBERS before you JUDGE! will not do business and will be sure to tell all my friends and FACEBOOK about how not so FRIEDNLY they are! Thanks for nada I shall take my 40K business to a different dealership! and I wish this allowed us to use a NEGATIVE STAR. More

Great service and very friendly I recommend everyone to give friendly ford a chance for their next vehicle purchase . By far the best easiest and friendliest experience I've ever had I recommend everyone to give friendly ford a chance for their next vehicle purchase . By far the best easiest and friendliest experience I've ever had . Ask for Jose Jasso he will give you the best customer service that we all deserve! Thank you friendly ford and staff ! More

excellent service This weekend I was set to find a new truck that would be dependable and worth the money but still within my budget thanks to Ben hall I got a brand ne This weekend I was set to find a new truck that would be dependable and worth the money but still within my budget thanks to Ben hall I got a brand new f 150 ecoboost thanks to his great service and working patiently with me as I made the biggest decision of the year so far was absolutely incredible thank you Ben hall for helping me out an getting the truck I wanted at the right price More

Awesome Service Perfect comb of service & price along with real pros to follow up in real time of when my truck would be ready !Awesome start to my day ! Perfect comb of service & price along with real pros to follow up in real time of when my truck would be ready !Awesome start to my day ! More