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Friendly Chrysler Dodge Jeep Ram of Geneva

Geneva, NY

4.8
77 Reviews
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1051 State Route 5

Geneva, NY

14456

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Showing 77 reviews

June 01, 2026

Jen Maier was fantastic. She worked extremely hard to locate the vehicle I wanted and there were not many around for several states. The whole process for my part was smooth More

by Strock2e30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you so much for the wonderful review! We’re thrilled to hear Jen Maier went the extra mile to locate exactly the vehicle you wanted, especially when availability was limited. Providing a smooth and easy experience while helping customers find the perfect vehicle is exactly what we strive for. We truly appreciate your business and your kind words—enjoy your new ride! 🚗✨

May 30, 2026

One of the easiest, non-stressful interactions I've ever had while buying a vehicle. Yes, they ask you about added service plans and car care programs that they offer BUT they don't try the high pressure sa More

by apache698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you for the wonderful review! We’re thrilled to hear your vehicle purchase was easy, stress-free, and pressure-free. We believe in educating our customers about the options available to them without resorting to high-pressure sales tactics. We truly appreciate your recommendation and your business—thank you for choosing the Friendly family of dealerships! 🚗✨

May 25, 2026

Jenn Maier road a fantastic job for me. Highly recommend her and the team at Friendly CDJR! More

by deancasterline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you for the great review! We’re thrilled to hear Jenn Maier did a fantastic job for you. We truly appreciate your recommendation and your kind words about both Jenn and the team at our dealership. Enjoy your new vehicle! 🚗✨

May 21, 2026

Well, Friendly ram came through thanks to Mike W, Mike D and Mat. Thank you all for getting me out of my 2025 ram 2500 that was damaged on delivery and you made it right as a dealership and got me into a 20 More

by Eric Wagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D. Mike W.
May 26, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you so much for the wonderful review! We truly appreciate the opportunity to make things right for you, and we’re thrilled to hear Mike W., Mike D., and Matt went above and beyond to get you into your new 2026 Ram 2500. Providing the kind of service and support you experienced is exactly what we strive for. Thank you again for your patience, your trust, and your business—enjoy your new truck! 🚙✨

May 14, 2026

We had a terrible experience with this dealership- I found out through my insurance company that they had changed my insurance and processed a loan with a high interest rate without my permission for a More

by lepreston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Billington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Arnold, Michael Chambers, Scott Bowes
May 12, 2026

Had some health issues due to a recent surgery. Jen was super accommodating through my recovery. I can’t thank her enough. I’ve never had this kind of service. A great deal on my new truck. C More

by bobarski78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Maier was awesome
May 13, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you so much for the wonderful review! We’re thrilled to hear Jen was so accommodating and supportive during your recovery. Providing compassionate, personalized service is exactly what we strive for, and it means a lot to know your experience stood out. We truly appreciate your recommendation and your business—enjoy your new truck, and we wish you a smooth recovery! 🚙✨

April 29, 2026

Jennifer Maier Great customer service . Very knowledgeable and got us what we were looking for. Highly recommend her. More

by wiltsiejohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Maier
May 01, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you for the great review! We’re so glad to hear Jennifer Maier provided knowledgeable service and helped you find exactly what you were looking for. We truly appreciate your recommendation and your business—enjoy your new vehicle! 🚗✨

March 28, 2026

Excellent customer service and a great deal. Mike was very informative and helpful. Thank you. More

by Spider-79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chambers
Apr 01, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you for the great review! We’re so glad to hear you received excellent customer service and a great deal. Mike will be happy to know he was informative and helpful throughout your experience. We truly appreciate your business—thank you! 🚗✨

March 25, 2026

Jeff was so amazing and was great at explaining everything and a great personality really liked his salesmanship I would definitely come back and see Jeff for my next car or truck.thank you Jeff More

by lindaffeocco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Arnold
Mar 27, 2026 -

Friendly Chrysler Dodge Jeep Ram of Geneva responded

Thank you for the wonderful review! We’re so glad to hear Jeff was able to explain everything clearly and made the experience enjoyable with his great personality. We truly appreciate your kind words and look forward to helping you again when you’re ready for your next car or truck. Thanks again for choosing us! 🚗✨

March 23, 2026

It was a terrible experience. There are several things broken inside the car. They refuse to help me fix anything. It’s been the run around. I highly recommend going somewhere els More

by heatherayres425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike the manager , Jeff Arnold
1
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