
Fretz RV
Souderton, PA
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419 Reviews of Fretz RV
Love Fretz! We just bought our second camper from Luke. Everyone at Fretz is friendly and helpful. We ordered a Jayco North Point in January and just picked it up We just bought our second camper from Luke. Everyone at Fretz is friendly and helpful. We ordered a Jayco North Point in January and just picked it up. Luke and Brian were great fitting us in. Highly recommended them! More
A great experience.. This was our first time buying an RV and we're glad we chose Fretz RV. Rick is very friendly, knowledgable, low pressure and accommodating. All the ot This was our first time buying an RV and we're glad we chose Fretz RV. Rick is very friendly, knowledgable, low pressure and accommodating. All the other staff folks we met were also very friendly and answered all our questions. We'll surely recommend Fretz to all our friends! More
A pleasant experience in the buying process. usually it is a pain to make good purchase deals but with Al and Krista the right feelings were present. We read each other with respect and honesty. usually it is a pain to make good purchase deals but with Al and Krista the right feelings were present. We read each other with respect and honesty. More
Pete Polloni and all Fretz are FABULOUS! This is the 5th (maybe more) RV we have purchased from Pete. His knowledge, FUN personality and tremendous experience is extraordinary. Highly recomme This is the 5th (maybe more) RV we have purchased from Pete. His knowledge, FUN personality and tremendous experience is extraordinary. Highly recommended without reservation. Buy from Pete Pollini and Fretz RV! More
Great to work with over a long distance. My wife and I bought a camper from Fretz RV and most of our communication with Kristen was via email(s). We set up a day to come down (1:45 minutes aw My wife and I bought a camper from Fretz RV and most of our communication with Kristen was via email(s). We set up a day to come down (1:45 minutes away) and see the camper, it was ready for us to look at even though they don't typically bring out the popups until later in the season. Rick was there to show us the camper because Kristen could not be there. We felt very welcome and not pressured into buying anything, which is such a positive in my book. Throughout the next two weeks we emailed back and fourth with Kristen to have it gone over before purchasing it. Also, the price was right on with book value, we didn't have to go through any wasted time haggling with the price because it was fair from the get go. On the day I traveled down to pick it up, Kristen went over everything inside and out. Rick was on hand to also answer any of my questions. The entire staff very helpful from sales, service, finance and the camper shop. I would definitely recommend Fretz RV. More
Well pleased Everyone we met were so friendly and helpful. Al Papa was great with the sale of our RV and arranged for a hitch installation on my truck. Brian Str Everyone we met were so friendly and helpful. Al Papa was great with the sale of our RV and arranged for a hitch installation on my truck. Brian Strampel arranged financing with ease and humor. More
Very Professional, Laid back, and not Pushy! This was my wife's and my first time shopping for a trailer and purchasing one. Rick was very knowledgeable and very helping/willing to take the time This was my wife's and my first time shopping for a trailer and purchasing one. Rick was very knowledgeable and very helping/willing to take the time to explain everything. Two things that really stood out to me through this whole experience. First, He was not pushy like most salesmen that are just trying to make a buck/commission. That goes a long way, easily when you are just looking and trying to think through the whole process. Secondly, everyone, especially Rick, have such a warm and welcoming attitude from the minute you walk in, all the way to leaving the lot with a trailer. This really makes the whole experience worth it. At the end, they want to make sure you understand everything and are willing to walk you through the entire trailer and explain it. It was a wonderful experience and I would definitely recommend shopping here if you are looking for a new or used trailer. More
Easy and professional staff willing to go the extra mile! The staff, sales and service folks we met the past two Saturdays at Fretz have been exceptional. From working with us to establish a fair trade value The staff, sales and service folks we met the past two Saturdays at Fretz have been exceptional. From working with us to establish a fair trade value for our 2009 rig to helping get the financing terms of the 2015 model we chose to be within our payment budget. Rick Hand was exceptional to deal with in sales from the first phone call I made to inquire about their inventory. He returned every call left for him and was on top of every detail. The service department has been helpful and has made commitments to replace a warranty part after the sale. More
Outstanding Experience Excellent customer service, from very knowledgeable staff! It was refreshing to be shown what I was interested in, but NOT pressured to buy anything! Excellent customer service, from very knowledgeable staff! It was refreshing to be shown what I was interested in, but NOT pressured to buy anything! Excellent selection and I decided to trade up to a newer, bigger Class A. Sales Manager gave me a very fair trade value and obtained an excellent loan rate for my new rig! Staff did an excellent job prepping my new (used) rig and did a great job showing me all the bells and whistles. Thank you Fretz for an outstanding experience!! More
My first RV When I decided to buy a Jayco Jay Flight SLX145RB I feel fortunate to have gone to a reliable dealer. I understand it is winter but I contacted a few When I decided to buy a Jayco Jay Flight SLX145RB I feel fortunate to have gone to a reliable dealer. I understand it is winter but I contacted a few dealers in my state that took just too long to get back to me. Fretz was not one in fact I contacted them directly and got a direct response immediately from Rick Hand who made the whole process go smoothly. I would recommend Fretz RV to anyone they have been in business for 70 years for doing something right! More