Freeway Toyota of Gilroy

On time. Very friendly and professional. Lounge area is very nice place to spend time for a quick servicing of my vehicle. Very friendly and professional. Lounge area is very nice place to spend time for a quick servicing of my vehicle. More

I have been coming to this dealership for ivermectin 20 yrs. It’s never been great. This time they changed my oil etc. and in the video it showed a very dirty air filter. Instead of asking me to purchase a yrs. It’s never been great. This time they changed my oil etc. and in the video it showed a very dirty air filter. Instead of asking me to purchase a new one they left it in without even trying to clean it off. I start my car and air conditioner and it sounds horrible. I ask Deet to check on what is causing it and it is the very dirty air filter that was put back in. He takes it out and it is full of dirt dust and leaves. He cleans it out and puts it back in. Seriously your mechanic can’t clean it off????? Now you want to charge me $2800.00 + for a 60,000 mile service??? I have very little trust in your dealership and will be shopping around for a better bid and a trustworthy dealership. This isn’t my first complaint unfortunately. More

Great service, quick and thorough. Great customer service,curteous, and professional.Service department was great to work with. Great customer service,curteous, and professional.Service department was great to work with. More

Except customer service and customer care support friendly people and great customer care service customer satisfaction friendly people and great customer care service customer satisfaction More

The one good thing was that the car was obtained. After that it was all very poor. A major problem occurred on closing and the salesman had only one excuse for his incompetence which was "I didn't After that it was all very poor. A major problem occurred on closing and the salesman had only one excuse for his incompetence which was "I didn't know that". A minor problem occurred when they were incapable of connecting the car to the toyota app and because it was close to closing time just gave up. The car is great. The salesman and staff were unprofessional and unconcerned about the customer's welfare. Subsequent attempts to fix the major problem have gone ignored. Other than the ability of the staff to obtain the desired product when other dealerships were not, there is nothing positive about the dealership. More

I highly recommend this dealership. We purchased a used 2024 Highlander last July, and the entire process was smooth and enjoyable. Jonathan Aguero, our salesperson, was excellent—patie We purchased a used 2024 Highlander last July, and the entire process was smooth and enjoyable. Jonathan Aguero, our salesperson, was excellent—patient, knowledgeable, and never rushed us. Overall, a great experience! More

A great experience buying a new car from Camary Hogue at Freeway Toyota of Gilroy 😃 Freeway Toyota of Gilroy 😃 More

Our salesperson was Jose, and he was wonderful. He was very helpful but not pushy. I really appreciate that because it will make me want to leave the dealership when I really do want to check out t He was very helpful but not pushy. I really appreciate that because it will make me want to leave the dealership when I really do want to check out the inventory. He was quite knowledgeable about the cars and the way Freeway Toyota stands behind their sales and checks each used car for any defects and makes sure they are very clean before you drive your purchase away. More

Bad. I had pay for a tire patch. I bought the tires from a toyota dealership and I was told the gilroy dealership does not honor other dealership warranty I had pay for a tire patch. I bought the tires from a toyota dealership and I was told the gilroy dealership does not honor other dealership warranty. More

Professional and polite. He and other service advisors, technicians, and other staff are the reason we trust our vehicles' maintenance and repairs to them. The people are why He and other service advisors, technicians, and other staff are the reason we trust our vehicles' maintenance and repairs to them. The people are why we're regular customers More