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Freeport Ford - Service Center

Freeport, IL

4.6
63 Reviews

63 Reviews of Freeport Ford - Service Center

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July 13, 2025

This was the first time I was at the dealership. I am new to the area. The oil change was done in a timely fashion. My car was returned to me as clean as when I drove in. I have always had my cars s More

by trc1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

It was a fairly simple task I needed done but the appointment was able to be made quickly and the time of a very timely service I really appreciate the curb service taking me to and from work More

by mkrdsr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Grateful for honest hard working people. Thank you for getting me back on the road More

by Lgetz2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Very good service department. Understood my issue and solved it. I had locking wheels nuts on my Lincoln and no way to get them off. They saw it was urgent and got me on my way More

by Kevin O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

The service department at Freeport Ford do very good work. The service advisors always keep you updated on your vehicle status. The mechanics do a great job servicing your vehicle and return the vehic More

by Bornzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Freeport Ford has a great service department. Friendly and helpful they have always provided great service! More

by djwitte3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Shenberger
July 03, 2025

Friendly and welcoming as well a fast service and a fair price from drop off to payment of services More

by cheetos_crunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Brad got me the perfect tires for my car almost over night. Its never drove this well. More

by ldvinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Great service! Everything handled in a timely and professional manner. No complaints here. Would definitely recommend. More

by mellentine10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Excellent service, same as always. They get it in, get it done, and get it out, just what’s expected. More

by todd.kampmeier
Recommend Dealer
Yes
Employees Worked With
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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