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Freeport Ford
Freeport, IL
311 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 311 reviews
April 05, 2026
Skilled, Professional, Knowledgeable, Treated me with respect every time I visited their dealership. I shopped for over a year and many different dealerships. They ended up giving me the best deal..!! respect every time I visited their dealership. I shopped for over a year and many different dealerships. They ended up giving me the best deal..!! More
by roxanerice
April 05, 2026
I figured they'd top off my coolant . .. Expensive , for not topping coolant . I also don't like getting an answering machine when I try to schedule my appointment . I won't use them . It .. Expensive , for not topping coolant . I also don't like getting an answering machine when I try to schedule my appointment . I won't use them . It took two days to get a human to schedule my appointment . More
by beachann5
Verified CustomerApril 03, 2026
Friendly and knowledgeable folks providing great service. I will buy from them again. Good location as well. I will buy from them again. Good location as well. More
by alpsala
Employees Worked With
March 31, 2026
All of the staff was very friendly. Steve was honest and showed compassion for my situation. He was very clear, straight forward and kept the lines of communication open. Steve's respon Steve was honest and showed compassion for my situation. He was very clear, straight forward and kept the lines of communication open. Steve's response to voicemails were prompt. More
by almoneeredmond
Employees Worked With
Steve
March 30, 2026
Buying here was a painless experience, and both the dealer and the finance manager were quite helpful. dealer and the finance manager were quite helpful. More
by cchisom
Employees Worked With
March 13, 2026
Very timely and friendly service, they answered all my questions. Returned the vehicle in clean condition. questions. Returned the vehicle in clean condition. More
by john@fishburnlaw.com
March 13, 2026
It was easy to get an appointment & the wait was explained well The recalls & oil change went well explained well The recalls & oil change went well More
by T2lager
March 05, 2026
Great service! They got me in quick and my car is running better then ever. They got me in quick and my car is running better then ever. More
by KallenSims
