
Freeman Honda
Dallas, TX
Filter Reviews by Keyword
By Type
800 Reviews of Freeman Honda
Great service center Bought my car back in 2016 for this location. They took care of the issues that happened with the car. They are accountable and fair. They are very fr Bought my car back in 2016 for this location. They took care of the issues that happened with the car. They are accountable and fair. They are very friendly, respectful and professional. Love the free coffee, water, and sometimes doughnuts. They are always there for professional advise and their expertise shows. They wash the car after every service. More
Oil change David in service is awesome & very professional. All of the staff at Freeman Honda treats us just like family. They offer donuts coffee water & soda. David in service is awesome & very professional. All of the staff at Freeman Honda treats us just like family. They offer donuts coffee water & soda. They have free wi-fi and they wash your car after it's been serviced. They are fast and accurate in the service department. They don't try and offer you any service if you don't need it. My husband and I want take our Honda's anywhere but Freeman Honda. They operate with Integrity ALLWAYS & standby their word. And we don't have to wait long. Mr. & Mrs. Gregory P. Jackson Desoto, Tx More
First Class with my Service Visit I recently took my 2013 Honda Accord in for an air bag problem, as well as service and a front end check. I was met before I got out of my car, with a I recently took my 2013 Honda Accord in for an air bag problem, as well as service and a front end check. I was met before I got out of my car, with a knowledgeable advisor. I explained my problems, and was told about how long it would take for my repairs. My car was finished ahead of schedule, and my list of problems was fixed without any hitch. I would recommend Freeman Honda to anyone looking for service or repair. Work was performed on schedule, and the cost was within the estimate. Will go to Freeman again. More
worts dealer, abusers, desonest. Never go there, finance person is very unprofecional, desonest abusers. I have a very bad experience with this persons. They try hard to convence you Never go there, finance person is very unprofecional, desonest abusers. I have a very bad experience with this persons. They try hard to convence you to sing a contract More
Very disappointed with Freeman Honda 2016 Honda Accord- Luis in Finance said my warranty would have coverage for any dints or scraps. Gave me a long list of things that were "covered" by 2016 Honda Accord- Luis in Finance said my warranty would have coverage for any dints or scraps. Gave me a long list of things that were "covered" by the warranty. When I went to service my vehicle, I was told my warranty only covered about three things. Spoke with Luis and he said that my warranty did not include coverage for dints even though he verbally said it was. But of course sadly I get what I sign for. Very misleading warranty information. Very disappointed with Freeman Honda. As much as I love my Honda, never purchasing a Honda again. Never doing business or recommending Freeman Honda. Unfortunately, one person gives the whole business a bad name. More
scammers Bought 2016 Civic in July 2016. Problems started a half month later. Car has been in and out of garage 4 times. No resolution. "We don't know" Alwa Bought 2016 Civic in July 2016. Problems started a half month later. Car has been in and out of garage 4 times. No resolution. "We don't know" Always an excuse. Not trying to make it right. BTW there are other threads and videos of other customers with the same model that are having the same problem. Wrote to Corporate, no resolution. More
Hustle after hustle after hustle Freeman dealerships are lying thieves who do not giv a xxxx about their customers after the sale. I bought a new 2015 accord and the "closer was such Freeman dealerships are lying thieves who do not giv a xxxx about their customers after the sale. I bought a new 2015 accord and the "closer was such an A hole I left without purchasing. He was trying to get me to give up all of my legal rights and was forcing me to sign a binding arbitration agreement which essentially removes every legal right I have. I negotiated around that after a couple days. but then bringing the car in for its service I ran into this xxxxx. service manager who tried all day to sell me things I didnt need. When I complained about the hard sell he told me never to come back. I called honda of america to complain about this jerk and never heard back from them Honda and Freeman. You dont have to worry about me coming back. More
Constant con job. Mike Highlen of the service department tried to make me sign a waiver of liability and binding arbitration agreements for an oil change. Theses waiver Mike Highlen of the service department tried to make me sign a waiver of liability and binding arbitration agreements for an oil change. Theses waivers allow the dealership to be held harmless in case of neglegence in other words. If they fail to tighten your lug nuts and there is a crash they are not responsible. if they fail to tighten your oil filter you are out of luck pal. When I complained to the service manager he essentially told me he didnt care if I no longer did business with them. I will never do business here again. More
Switch for lesser Gave a price on a car with more options then tried to sell one and kept saying it was the same car. Checked my credit wit a credit union and offered r Gave a price on a car with more options then tried to sell one and kept saying it was the same car. Checked my credit wit a credit union and offered rate of 3.9 when I was qualified for the .9 interest rate from Honda. I would be very cautious dealing with this group. I have contacted the dealership several times by E mail and they keep trying to avoid the issue. I did buy a Honda but from another dealer which was up front in all issues and I did receive the .9 interest rate. More
Worst Service Department I was told when I called that I would be charged a $105 diagnostic fee if no work was performed but that it would be waived if I had repair work done. I was told when I called that I would be charged a $105 diagnostic fee if no work was performed but that it would be waived if I had repair work done. When I was ready to have repair work done, they didn't agree to waive the fee because the work I wanted done was not the reason I brought the car in, although it was work that was needed that the dealership found. They wanted to charge me $450 to change 4 brake pads that together cost $75. I was willing to pay that, had they agreed to waive the $105 diagnostic fee, which they were unwilling to do. More