Freeman Honda
Dallas, TX
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780 Reviews of Freeman Honda
5-Star!!! Excellent service, Fernando, my service advisor is great, receptionist is fantastic!!!! Very accommodating and warm. The experience is always fantas Excellent service, Fernando, my service advisor is great, receptionist is fantastic!!!! Very accommodating and warm. The experience is always fantastic, I love coming to this dealership! More
Service Call The service was professional and helpful about additional service which was needed to keep the Accord in top condition. Thanks so much !! Enjoyed th The service was professional and helpful about additional service which was needed to keep the Accord in top condition. Thanks so much !! Enjoyed the service and atmosphere. More
Glad I went to the dealer Only wanted an oil change but while there discovered I had recall notices. Both of my air bags needed to be replaced due to them being hazards. Ever Only wanted an oil change but while there discovered I had recall notices. Both of my air bags needed to be replaced due to them being hazards. Everything got done and I'm satisfied. They washed my car which was nice also. More
"Great service experience" I recently received an Air Bag recall in the mail from Honda on my 2011 Pilot. It was also time to have the oil changed so I called the nearest Honda I recently received an Air Bag recall in the mail from Honda on my 2011 Pilot. It was also time to have the oil changed so I called the nearest Honda dealer to me which was Freeman Honda. I was promptly transferred to Service Advisor Sabrina Parks. Sabrina was friendly and made an appointment for me at my preferred day and time. I arrived for my appointment and was promptly greeted by Sabrina. My Pilot had 82k miles so I asked Sabrina to check for any routine maintenance that may be needed and let me know. She was able to put me in a loaner car and said she would call me back by noon. I received a call back as promised and okayed some routine items that needed to be done. Sabrina told me that my Pilot would be ready by 5:00 and I received a call at 4:30 that it was done. Bottom Line… My vehicle was repaired right for a fair price and everyone I came in contact with treated me with respect and appreciation. More
Courteous and Listen well before suggesting other services The wait time to be greeted by Service provider Sabrina was less than 5 minutes. She was very courteous and listened about service requested before s The wait time to be greeted by Service provider Sabrina was less than 5 minutes. She was very courteous and listened about service requested before suggesting any additional or recommended services. I appreciated her wiliness to find the appropriate coupon in order to help me quickly decide on the additional recommend services. More
Hail have no fury like this dealership I think the dealer I worked with, Levi, was nice, however, this dealership had A LOT of vehicles on the lot that were hail damaged, and they dealershi I think the dealer I worked with, Levi, was nice, however, this dealership had A LOT of vehicles on the lot that were hail damaged, and they dealership also didn't want to budge on the pricing. I understand mother nature isn't the most considerate force, but transparency would have gotten them a lot further with me. For me to drive over and view the car I wanted and see all of that damage was ultimately disappointing. And to observe other cars, and saw MORE hail, therefore MORE disappointment. So just know there are a lot of vehicles with hail damage and its going to take some time for them to either, fix the repairs on your possible purchase, or at least service all the vehicles from the hail. More
Great Purchase! Wonderful car buying experience. Charles Horton, our sales associate, was very professional. We loved the vehicle, but the sales associate really sold Wonderful car buying experience. Charles Horton, our sales associate, was very professional. We loved the vehicle, but the sales associate really sold us on buying it from Freeman. The financing part of the experience was a little more cumbersome, and I don't like the emphasis on extended warranty policies, but even with that caveat I am still very pleased with Freeman Honda, would definitely do business with them again, and would happily recommend them to anyone wanting to buy a vehicle. More
Service on my 2009 Honda CR-V David Bulkeley was my service advisor and was very knowledgeable and very friendly. He told me that I had only one light out in back and had me in and David Bulkeley was my service advisor and was very knowledgeable and very friendly. He told me that I had only one light out in back and had me in and out within a hour. He had the car washed when I received it back after the service. He let me know that my antifreeze needs to be changed. The reason he said was that I was suppose to have it done at 60,000 miles and I had forgotten to get done. I thanked him and on Monday May 15th I will take it in and have the work done. I thanked him for that information. More
Very positive David our advisor was fabulous. He kept us informed and on top of everything. Excellent service and would recommend to all of my friends It was a ve David our advisor was fabulous. He kept us informed and on top of everything. Excellent service and would recommend to all of my friends It was a very positive experience More
Good service. I have used Freeman Honda on several occasions, it always goes pretty smoothly. I will be using Freeman Honda again in the near future for my vehicle I have used Freeman Honda on several occasions, it always goes pretty smoothly. I will be using Freeman Honda again in the near future for my vehicle. More